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Tracey Cach
Tracey Cach at Lexus of Sacramento

Tracey Cach | Page 18

Service Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

Contact Me
4.7
318 Reviews

Dealership Experience

23 yrs, 1 mo

Industry Experience

23 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

4.7

318 Reviews

Write a Review

318 Reviews of Tracey Cach

September 26, 2021

Dealership Rating
Employee Rating

The mechanic did not but a mileage sticker on my windshield after my oil change other than that it was a good experience More

by Prado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz , Eric Foltz, Mike Huttleston, Mike Huttleston, Brandy Joseph

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Sep 27, 2021

Lexus of Sacramento responded

While we are glad to have provided you with a positive experience overall, we do apologize for any oversight on our part. Please don't hesitate to reach out to us directly to discuss your concern. We sincerely value your business and look forward to your next visit! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 24, 2021

Dealership Rating
Employee Rating

Everyone iwas competed and knowledgeable. I did not have an appointment and the took me right away More

by SEL1894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Print
Sep 24, 2021

Lexus of Sacramento responded

We are thrilled that we could help! Thank you for trusting Lexus of Sacramento with your business and your vehicle. We appreciate you taking the time to share your feedback and we hope to have you as a returning customer.

September 23, 2021

Dealership Rating
Employee Rating

Great people. Amazing fast service. I am satisfied with my visit. Will recommend to friends and family. More

by thanhdang721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz , Eric Foltz, Mike Huttleston, Mike Huttleston, Brandy Joseph

Print
Sep 23, 2021

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 22, 2021

Dealership Rating
Employee Rating

Very unhappy with service car still not fixed with run around stories. An still wanna charge me money smh More

by LS460
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Nick Cruz , Eric Foltz, Mike Huttleston, Mike Huttleston

Print

September 19, 2021

Dealership Rating
Employee Rating

Lexus is the only place I bring my car for service. Always do an excellent job and they provide a loaner, a new vehicle. Customer service is the best. More

by Tony S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz

Print
Sep 19, 2021

Lexus of Sacramento responded

Tony, Thank you for your business and this review. We're happy to hear our Lexus team of Christina and Nick were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 19, 2021

Dealership Rating
Employee Rating

You did a outstanding job on the nx200.The service was very efficient and very friendly. More

by PRKANDSAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 19, 2021

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2021

Dealership Rating
Employee Rating

Lexus always has A1 service!! Lexus of Sacramento has Lexus always has A1 service!! Lexus of Sacramento has been great to my family over the years. More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Mike Zinda , Mike Huttleston, Mike Huttleston, Mustafa Rashid

Print
Sep 19, 2021

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 15, 2021

Dealership Rating
Employee Rating

Smooth appointment, very good service. Hope the construction is over soon! Thanks Christina. Two previous appointments were pick up and delivery with loaner available, wonderful service. More

by ROZAHNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Print
Sep 16, 2021

Lexus of Sacramento responded

Thank you for stopping by to share! We're glad our team is doing a wonderful job - and we hope to have the pleasure of serving you again soon. Take care! - your friends at Lexus of Sacramento

September 15, 2021

Dealership Rating
Employee Rating

Great service! I came for maintenance of my car. Eric worked with me and he is a great worker! More

by maxkong2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 15, 2021

Lexus of Sacramento responded

Thank you for the five-star review! We are happy to hear that Eric could make your service visit a positive experience at Lexus of Sacramento. See you soon!

September 14, 2021

Dealership Rating
Employee Rating

The service team have always been helpful and efficient. But the dealership is very expensive and the price has increased since the buyout. More

by SMCCLATCHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz , Eric Foltz, Mike Huttleston, Mike Huttleston, Brandy Joseph

Print
Sep 15, 2021

Lexus of Sacramento responded

It's great to hear that our team delivered such a positive experience. Please don't hesitate to reach out to us directly if you have any questions or concerns. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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