Tracey Cach | Page 21

The service was ok not the best. When scheduling for service I requested for a loaner and I was told one will not be provided. Got to the dealership and Tracy offered me a loaner. Please make sure your service I requested for a loaner and I was told one will not be provided. Got to the dealership and Tracy offered me a loaner. Please make sure your schedulers are up to date with information. More

by CHICHI8301 Verified Customer Verified Customer

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Tracey Cash is always professional, courtesy, knowledgeable, and a pleasure to work with. If I can't get Tracey Cash, I will reschedule until she us available. The service department technicians knowledgeable, and a pleasure to work with. If I can't get Tracey Cash, I will reschedule until she us available. The service department technicians do a great job, as well as the individuals that wash/clean the car after service. Thank you! More

by NPOC60 Verified Customer Verified Customer

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Lexus of Sacramento doing great under the circumstances of reconstruction of the dealership. Keep being sensitive to the needs of your customers also your employees. of reconstruction of the dealership. Keep being sensitive to the needs of your customers also your employees. More

by WOODS7773 Verified Customer Verified Customer

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I knew there was construction on the property, but that did not affect in anyway your customer service. I think that was impressive. I compared your service with what l get from Toyora, you were Super. did not affect in anyway your customer service. I think that was impressive. I compared your service with what l get from Toyora, you were Super. More

by SC_EKWURU Verified Customer Verified Customer

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I was able to get in quickly. Was greeted at my car as soon as I arrived. Tracy took good care of me. Genesis was friendly and made us smile. soon as I arrived. Tracy took good care of me. Genesis was friendly and made us smile. More

by NAOMIFLETCHER39 Verified Customer Verified Customer

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It's the only Lexus dealer around or I'd find someone who Else not happy with the way thay do business nice people bad work who Else not happy with the way thay do business nice people bad work More

by MECHANIC1616 Verified Customer Verified Customer

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Purchased a new set of tires during the tire sale with $100 off the set. An online tool on the dealer’s website recommended several brands and I made my selection. Had a loaner car since it was a 3-4 hour $100 off the set. An online tool on the dealer’s website recommended several brands and I made my selection. Had a loaner car since it was a 3-4 hour appointment. Also had an alignment done and the service department checked fluid levels, etc. on my car. Picked it up and, as usual, the car had been washed. More

by JUDE Verified Customer Verified Customer

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The service provided by my representative Tracey Cach was excellent as usual, and my car was delivered to me after maintenance during the time promised! excellent as usual, and my car was delivered to me after maintenance during the time promised! More

by Raider Mike Verified Customer Verified Customer

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I had trouble closing up my glove box on my 2018 RX 450 H, I called Lexus of Sacramento and I spoke with Eric. He said stop in and we’ll take a look. I drove in and he fixed it in five minutes. Lexus of Sa H, I called Lexus of Sacramento and I spoke with Eric. He said stop in and we’ll take a look. I drove in and he fixed it in five minutes. Lexus of Sacramento is the best! More

by Rebecca Dermer Verified Customer Verified Customer

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Quick service, very helpful and professional staff. My experience with Lexus of Sacramento has always been excellent, both in sales and service. I will be buying my next car here. experience with Lexus of Sacramento has always been excellent, both in sales and service. I will be buying my next car here. More

by Vague1 Verified Customer Verified Customer

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