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Tracey Cach
Refer Me
296 Reviews
Dealership Experience
20 yrs, 9 mos
Industry Experience
20 yrs, 9 mos
Languages Spoken
Cantonese
296 Reviews
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296 Reviews of Tracey Cach
November 15, 2019
chrbrown Sacramento Lexus always gives the best service possible. I know that my car is always safe to drive and if anything needs repair, it is taken care of Sacramento Lexus always gives the best service possible. I know that my car is always safe to drive and if anything needs repair, it is taken care of right away and correctly. I love my Lexus and intend to purchase a new one when it is time. More
by browniescar
Helpful 
November 14, 2019
Concerns and issues were addressed by Service Manager with knowledge and professionalism Eric and his tech in service department spent needed time to explain and help rectify my issues with the stereo with knowledge and professionalism Eric and his tech in service department spent needed time to explain and help rectify my issues with the stereo More
by Dgolden
Other Employees Tagged: Eric Foltz
September 22, 2019
Service Great...as always. Got my car back well before time. Staff is friendly. Nice and clean place. Also a great location. Will recommend to my friends Great...as always. Got my car back well before time. Staff is friendly. Nice and clean place. Also a great location. Will recommend to my friends More
by Deep
August 01, 2019
Excellent Service!! They were very help to get all my questions answered. We did the road test to identify the issue with the car, and we actually found the problem. They They were very help to get all my questions answered. We did the road test to identify the issue with the car, and we actually found the problem. They were able to applied a new update to fix the issue. So far, the problem is less, but I feel it here and there. I will have to test drive the car a few more times to ensure the problem has been resolved. More
by Tammpham88
Other Employees Tagged: Christina Carson
May 18, 2019
Friendly and professional Service Team I was served professionally by the Service consultant. I had some noise issues and the Service manager himself spent time with me to identify the issu I was served professionally by the Service consultant. I had some noise issues and the Service manager himself spent time with me to identify the issues and took care of all issues. He personally checked everything to ensure the work was completed and issues were resolved. Customer satisfaction was their top priority. Thanks to the entire team who assisted to resolve my issues. More
by Happy Customer
Other Employees Tagged: Eric Foltz
May 07, 2019
Always a delightful experience Tracey and her team are always on point in getting the service done right the first time. I just bought an Lexus F Sport and will be coming back for s Tracey and her team are always on point in getting the service done right the first time. I just bought an Lexus F Sport and will be coming back for services for two vehicles. More
by Alvin Prakash
March 21, 2019
Excellent services from Tracey and Nick to me for giving me a loaner car and excellent low charge. Thank you very much. I will be back for future service work and I will only ask for Tracey and for giving me a loaner car and excellent low charge. Thank you very much. I will be back for future service work and I will only ask for Tracey and Nick to help. More
by PTC2000
Other Employees Tagged: Nick Cruz
March 14, 2019
Excellent customer service My service liaison was outstanding! Tracey was amazing! The best service rep I have ever had! She made the experience convenient and easy for me! My service liaison was outstanding! Tracey was amazing! The best service rep I have ever had! She made the experience convenient and easy for me! She deserves recognition! More
by CM
February 15, 2019
Amazing service Christina Is amazing!! I always have a wonderful experience here!! I’ve been coming here for at least 15 years now. Never once had a bad experience. Christina Is amazing!! I always have a wonderful experience here!! I’ve been coming here for at least 15 years now. Never once had a bad experience. More
by Lexus
Other Employees Tagged: Christina Carson , Brandy Joseph
January 30, 2019
Great service Tracey is always so helpful and personable. She is my go-to when it comes to Lexus service, so much that I drive an hour away to have my service with Tracey is always so helpful and personable. She is my go-to when it comes to Lexus service, so much that I drive an hour away to have my service with her. More
by Alysse02
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