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Tracey Cach
Tracey Cach at Lexus of Sacramento
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Tracey Cach | Page 4

Service Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.8
298 Reviews

Dealership Experience

20 yrs, 9 mos

Industry Experience

20 yrs, 9 mos

Languages Spoken

Cantonese Cantonese

4.8

298 Reviews

Write a Review

298 Reviews of Tracey Cach

December 14, 2023

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Employee Rating

Ms Carson was friendly, efficient and knowledgeable. She did not try to upsell me anything that I absolutely didn't need. Thanks very much for this. More

by JC3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

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Dec 14, 2023

Lexus of Sacramento responded

We're glad to know that you had a positive experience with Christina at Lexus of Sacramento! It's great to see our team providing the efficient and friendly service we strive for. Thanks for your review, and don't hesitate if there's anything else we can assist you with in the future!

December 07, 2023

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Employee Rating

Very nice and friendly customer service . Thanks a lot for Lexus dealer and I make recommend to all my friends and families More

by haroon rahimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz , Mike Huttleston, Mike Huttleston

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Dec 08, 2023

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

December 06, 2023

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Employee Rating

The service was great. It was quick and friendly. And it was very business liked. More

by Jim
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Recommend Dealer
Yes
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Dec 06, 2023

Lexus of Sacramento responded

We're grateful to have you as a Lexus of Sacramento customer, Jim. Thanks for the review, and see you next time!

December 03, 2023

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Employee Rating

Taking my Lexus for service has always been a pleasure. Tracey Cach is very professional and easy to work with. More

by RUSSVAGUE
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Recommend Dealer
Yes
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Dec 04, 2023

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

November 29, 2023

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Easy visit - lasted the amount of time estimated. Health check good - thanks for the fine service. More

by BERRYCBRG
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Recommend Dealer
Yes
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Nov 30, 2023

Lexus of Sacramento responded

Thank you, Berry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

Nov 30, 2023

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

November 29, 2023

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Employee Rating

Thank you for the good service. I found the service and personnel of top quality both my wife and I appreciate all the personal interest of your employees. Richard Defield More

by Redefield
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Recommend Dealer
Yes
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Nov 29, 2023

Lexus of Sacramento responded

We're delighted to know that you and your wife had a positive experience with our team at Lexus of Sacramento. Thank you for appreciating the personal interest we take in serving our customers!

November 28, 2023

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Employee Rating

The dealership has always been great with service and the actual care of my autos. Over the years the staff has evolved, staff has left and new folks have stepped up. I have ALWAYS found them helpful, knowle More

by gary@garyhudson.com
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Recommend Dealer
Yes
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Nov 28, 2023

Lexus of Sacramento responded

Gary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

November 28, 2023

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Employee Rating

They were prompt and very thorough. Although I wasn’t prepared to purchase new tires, I did because they showed me they were in worse shape than I thought. I appreciate their concern. More

by Georgiac373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

November 28, 2023

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Employee Rating

No complaints. Just expensive compared to service at a non dealership. But no hidden surprises More

by VELDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz , Mike Huttleston

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Nov 28, 2023

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

November 28, 2023

Dealership Rating
Employee Rating

They are working really fast and responsible and really pay attention what you say they’re good worker More

by Nick
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 28, 2023

Lexus of Sacramento responded

Nick, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

Nov 28, 2023

Lexus of Sacramento responded

Nick, we appreciate your feedback! Our team at Lexus of Sacramento always aims to provide efficient and attentive service. Thanks for the review!

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