Dealership Experience
23 yrs, 1 mo
Industry Experience
23 yrs, 1 mo
Languages Spoken
Cantonese
318 Reviews
Write a Review318 Reviews of Tracey Cach
June 05, 2024
I purchased my vehicle from them in 2015, have ALWAYS brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repai brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repair it and keep giving me excuses as to why they can't. Each service rep gives me a different story, very disappointed in their services. I have poured thousands of dollars for upkeep of my car at this dealership, yet they won't take responsibility for their failures. This month, they left my car out. the hot sun caused a crack in the windshield. Very very unhappy. Lithia motors, please take responsibility, the prior owner did. More
Other Employees Tagged: Christina Carson, Nick Cruz, V Moua
May 18, 2024
I feel that I was given superior service by everyone I came on contact with. came on contact with. More
Other Employees Tagged: Rick Saelee , Mike in Finance
May 09, 2024
They informed me of something that needed to be addressed and gave me a really good price and explanation why we needed to do it sooner than later. and gave me a really good price and explanation why we needed to do it sooner than later. More
Other Employees Tagged: Christina Carson, Nick Cruz, Basel Simirrioti
May 07, 2024
The salespeople and service advisors return calls and keep you informed regarding your vehicle status. keep you informed regarding your vehicle status. More
Other Employees Tagged: Raj Kundiwala
May 04, 2024
wonderful caring people, everyone works well together, the technicians are informed and do a great job of explaining the issues. the technicians are informed and do a great job of explaining the issues. More
Other Employees Tagged: Christian Simon, Russ McDuffie , V and Aswad
May 03, 2024
If I can give this place 1000 stars, I would best customer service ever! Been coming to this place for over 20 years I always feel well taken care of. customer service ever! Been coming to this place for over 20 years I always feel well taken care of. More
Other Employees Tagged: Christina Carson , Vu moua

