Dealership Experience
23 yrs, 3 mos
Industry Experience
23 yrs, 3 mos
Languages Spoken
Cantonese
319 Reviews
Write a Review319 Reviews of Tracey Cach
April 03, 2024
Very flexible with me and respectful making sure my children were made comfortable and felt welcome. children were made comfortable and felt welcome. More
Other Employees Tagged: Christina Carson
March 01, 2024
Always professional employees, great service, no complaints. Will continue to come to this dealership for service and purchase of vehicle. complaints. Will continue to come to this dealership for service and purchase of vehicle. More
Other Employees Tagged: Carlos Cave
February 06, 2024
The Service Center does a great job with my Lexus. In addition, the Service Center provides great customer service, is nicely arranged, has great coffee and provides a pleasant environment. In addition, the Service Center provides great customer service, is nicely arranged, has great coffee and provides a pleasant environment. More
Other Employees Tagged: Christina Carson, Nick Cruz , Mike Huttleston, Mike Huttleston
January 13, 2024
Very accommodating, thorough and expeditious. Great customer service!! From the time I stepped foot on the Lexus lot through the moment I drove off of the lot with my new Lexus, the staff were ex Great customer service!! From the time I stepped foot on the Lexus lot through the moment I drove off of the lot with my new Lexus, the staff were extremely helpful, kind, considerate, knowledgeable, and patient. I've never had the type of top quality service as I have with Lexus!! Thank you Lexus! More
Other Employees Tagged: Tracy
December 29, 2023
My advisor Tracy was absolutely wonderful but overall i am not happy with the service provided. With my vehicle under warranty, it should not take me three visits in under a month to get a problem sorted o am not happy with the service provided. With my vehicle under warranty, it should not take me three visits in under a month to get a problem sorted out. Rather than replacing my battery, they opted to charge it or focus on other components since it did not fail the battery test. Taking time off work to get to the dealer is not easy during the holidays but not having my car start is also not an option. More
December 17, 2023
Everything went as planned. In and out in less than two hours. Repair were perfect. In and out in less than two hours. Repair were perfect. More
Other Employees Tagged: Christina Carson

