Tracey Cach | Page 5

Always professional employees, great service, no complaints. Will continue to come to this dealership for service and purchase of vehicle. complaints. Will continue to come to this dealership for service and purchase of vehicle. More

by Vague1 Verified Customer Verified Customer

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Excellent service. Will be returning. Tracy Cach was a wonderful person and helped us immensely. Will be returning. Tracy Cach was a wonderful person and helped us immensely. More

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The Service Center does a great job with my Lexus. In addition, the Service Center provides great customer service, is nicely arranged, has great coffee and provides a pleasant environment. In addition, the Service Center provides great customer service, is nicely arranged, has great coffee and provides a pleasant environment. More

by SALLY_LEE Verified Customer Verified Customer

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I received the usual good service from the dealership! In particular, my Service Representative, Tracy Cach, provided excellent customer service as always! In particular, my Service Representative, Tracy Cach, provided excellent customer service as always! More

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Very accommodating, thorough and expeditious. Great customer service!! From the time I stepped foot on the Lexus lot through the moment I drove off of the lot with my new Lexus, the staff were ex Great customer service!! From the time I stepped foot on the Lexus lot through the moment I drove off of the lot with my new Lexus, the staff were extremely helpful, kind, considerate, knowledgeable, and patient. I've never had the type of top quality service as I have with Lexus!! Thank you Lexus! More

by R.COBI04 Verified Customer Verified Customer

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My advisor Tracy was absolutely wonderful but overall i am not happy with the service provided. With my vehicle under warranty, it should not take me three visits in under a month to get a problem sorted o am not happy with the service provided. With my vehicle under warranty, it should not take me three visits in under a month to get a problem sorted out. Rather than replacing my battery, they opted to charge it or focus on other components since it did not fail the battery test. Taking time off work to get to the dealer is not easy during the holidays but not having my car start is also not an option. More

by GURJIT_BUDWAL Verified Customer Verified Customer

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Good at keeping me updated as to the progress of the repairs needed. Thanks for the carwash repairs needed. Thanks for the carwash More

by I am not a robot Verified Customer Verified Customer

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The sales process went well but the service after purchase as Ben anything but smooth. purchase as Ben anything but smooth. More

by MATHEW S Verified Customer Verified Customer

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Everything went as planned. In and out in less than two hours. Repair were perfect. In and out in less than two hours. Repair were perfect. More

by jw Verified Customer Verified Customer

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Timely Service. Staff engaged and focused. I arrived with a nail in my tire and a few superficial scratches that I found irritating. The staff took the time and t Staff engaged and focused. I arrived with a nail in my tire and a few superficial scratches that I found irritating. The staff took the time and tire was repaired and scratches buffed out. Thank you Lexus of Sacramento Service Department!! Thank You Christina for orchestrating my service visit!! More

by timetotrek Verified Customer Verified Customer

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