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Tracey Cach
Tracey Cach at Lexus of Sacramento

Tracey Cach | Page 6

Service Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

Contact Me
4.8
319 Reviews

Dealership Experience

23 yrs, 3 mos

Industry Experience

23 yrs, 3 mos

Languages Spoken

Cantonese Cantonese

4.8

319 Reviews

Write a Review

319 Reviews of Tracey Cach

December 15, 2023

Dealership Rating
Employee Rating

Timely Service. Staff engaged and focused. I arrived with a nail in my tire and a few superficial scratches that I found irritating. The staff took the time and t More

by timetotrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz, Kyle Reid, Kevin Keon

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Dec 17, 2023

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Christina had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

December 14, 2023

Dealership Rating
Employee Rating

Lexus of Sacramento has an excellent service department. Always friendly and helpful. Even if it’s just a question you need answers. Your car will be repaired washed and ready for pickup on time. Great serv More

by SESWETTENHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Huttleston

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Dec 15, 2023

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

December 14, 2023

Dealership Rating
Employee Rating

Ms Carson was friendly, efficient and knowledgeable. She did not try to upsell me anything that I absolutely didn't need. Thanks very much for this. More

by JC3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

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Dec 14, 2023

Lexus of Sacramento responded

We're glad to know that you had a positive experience with Christina at Lexus of Sacramento! It's great to see our team providing the efficient and friendly service we strive for. Thanks for your review, and don't hesitate if there's anything else we can assist you with in the future!

December 07, 2023

Dealership Rating
Employee Rating

Very nice and friendly customer service . Thanks a lot for Lexus dealer and I make recommend to all my friends and families More

by haroon rahimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz , Mike Huttleston, Mike Huttleston

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Dec 08, 2023

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

December 06, 2023

Dealership Rating
Employee Rating

The service was great. It was quick and friendly. And it was very business liked. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 06, 2023

Lexus of Sacramento responded

We're grateful to have you as a Lexus of Sacramento customer, Jim. Thanks for the review, and see you next time!

December 03, 2023

Dealership Rating
Employee Rating

Taking my Lexus for service has always been a pleasure. Tracey Cach is very professional and easy to work with. More

by RUSSVAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 04, 2023

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

November 29, 2023

Dealership Rating
Employee Rating

Thank you for the good service. I found the service and personnel of top quality both my wife and I appreciate all the personal interest of your employees. Richard Defield More

by Redefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 29, 2023

Lexus of Sacramento responded

We're delighted to know that you and your wife had a positive experience with our team at Lexus of Sacramento. Thank you for appreciating the personal interest we take in serving our customers!

November 29, 2023

Dealership Rating
Employee Rating

Easy visit - lasted the amount of time estimated. Health check good - thanks for the fine service. More

by BERRYCBRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 30, 2023

Lexus of Sacramento responded

Thank you, Berry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

Nov 30, 2023

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

November 29, 2023

Dealership Rating
Employee Rating

They were prompt and very thorough. Although I wasn’t prepared to purchase new tires, I did because they showed me they were in worse shape than I thought. I appreciate their concern. More

by Georgiac373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 29, 2023

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

November 28, 2023

Dealership Rating
Employee Rating

The dealership has always been great with service and the actual care of my autos. Over the years the staff has evolved, staff has left and new folks have stepped up. I have ALWAYS found them helpful, knowle More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 29, 2023

Lexus of Sacramento responded

Gary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

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