Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tracey Cach
Tracey Cach at Lexus of Sacramento

Tracey Cach | Page 8

Service Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

Contact Me
4.7
318 Reviews

Dealership Experience

23 yrs, 1 mo

Industry Experience

23 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

4.7

318 Reviews

Write a Review

318 Reviews of Tracey Cach

November 13, 2023

Dealership Rating
Employee Rating

The work is good but very expensive. Probably should be taking it elsewhere now that my car is getting older. I declined their bid for new tires because of the price. More

by SIRRJAX
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Print
Nov 13, 2023

Lexus of Sacramento responded

We appreciate your feedback and understand that cost is a significant factor in maintaining an older vehicle. We strive to provide high-quality service at Lexus of Sacramento, but we also want our customers to feel they're getting good value. If you have any further concerns or questions about pricing, please don't hesitate to reach out!

November 13, 2023

Dealership Rating
Employee Rating

Very courteous staff, I like the fast reliable service that they provide for the customers More

by morgankesh14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 13, 2023

Lexus of Sacramento responded

We're glad you've enjoyed working with our team, Morgan! We appreciate your business and look forward to seeing you again for another efficient service at Lexus of Sacramento!

November 13, 2023

Dealership Rating
Employee Rating

Excellent customer service. Tracy is always polite and courteous. She always help me right away. And dealership is nice and clean. More

by Irwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 13, 2023

Lexus of Sacramento responded

Irwin, we're delighted to know that Tracy and our team at Lexus of Sacramento provided you with excellent service. We appreciate your feedback about the cleanliness of our dealership as well!

November 13, 2023

Dealership Rating
Employee Rating

These folks are always ready to serve and please each customer. No matter what is needed for the satisfaction of the customer More

by rtcolvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 13, 2023

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear Tracey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

Nov 13, 2023

Lexus of Sacramento responded

Apologies for this mix-up! It's wonderful to see V hit the mark with fantastic service!

Nov 13, 2023

rtcolvin responded

Will do. And instead of Tracy, being our service person, It was V!

November 12, 2023

Dealership Rating
Employee Rating

The staff and technicians are great. Not a long wait and knowledgeable. I didn’t have time to wait for the car wash so they gave me a coupon for another day. More

by Nicole C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz , Mike Huttleston, Mike Huttleston

Print
Nov 13, 2023

Lexus of Sacramento responded

Nicole, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Best Regards, Christian Simon General Manager

November 12, 2023

Dealership Rating
Employee Rating

They listened to our issue and was contacted by service manager to fix our problem regarding wireless connection failure More

by RCALMAZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 13, 2023

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

November 12, 2023

Dealership Rating
Employee Rating

Great service. No pressure to complete unnecessary repairs. I truly appreciate that they listen to the owner. More

by t.aldredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz , Mike Huttleston, Mike Huttleston

Print
Nov 13, 2023

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Christian Simon General Manager

November 10, 2023

Dealership Rating
Employee Rating

Service was excellent. Everyone was very professional and knowledgeable. The car was fixed and returned on time as promised More

by miramark77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 11, 2023

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento; we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

November 06, 2023

Dealership Rating
Employee Rating

Lexus of Sacramento has an amazing staff who are dedicated to providing quality customer service at every opportunity. I am confident I will always be treated fairly. Tracey has been exceptional! More

by RonMan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 07, 2023

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Tracey had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

Nov 07, 2023

Lexus of Sacramento responded

We're delighted you've had such a positive experience with Tracey and the rest of our team at Lexus of Sacramento. We always aim for top-notch customer service, so it's great this was reflected in your feedback! Thanks for your review, and we look forward to assisting you down the road!

November 04, 2023

Dealership Rating
Employee Rating

People at Fulton Lexus dealership was very helpful and polite. I would recommend friends to shop there. More

by FATTYWONG5047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 04, 2023

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

1
...
7
8
9
...
32

Dealership Inventory (164 Vehicles)

new 2026 Lexus RX 350 car, priced at $58,855
2026 Lexus RX 350
new
Incognito exterior
Automatic
Front-wheel Drive
$58,855
View Details
used 2010 Lexus IS 350 car, priced at $18,997
2010 Lexus IS 350
used
Smoky Granite Mica exterior
Automatic
Rear-wheel Drive
$18,997
View Details
used 2022 Acura RDX car, priced at $39,997
2022 Acura RDX
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
$39,997
View Details
used 2022 Ford Explorer car, priced at $30,997
2022 Ford Explorer
used
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
$30,997
View Details
used 2023 Lexus RX 350 car, priced at $42,997
2023 Lexus RX 350
used
Eminent White Pearl exterior
Automatic
Front-wheel Drive
$42,997
View Details
used 2019 Lexus RX 350 car, priced at $24,997
2019 Lexus RX 350
used
Nightfall Mica exterior
Automatic
Front-wheel Drive
$24,997
View Details
View All Inventory