Traci Roberts | Page 201

Great dealer! Very friendly environment, welcoming as soon as you walk into the dealer. I had some finances I needed to take care of and y’all were completely under Very friendly environment, welcoming as soon as you walk into the dealer. I had some finances I needed to take care of and y’all were completely understanding. Great dealership, I would definitely recommend it to my friends More

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Great Experience Great Service Great People Great Price I would recommend this dealership to everybody all sales staf from sales Service and finance people are Great, Great Service Great People Great Price I would recommend this dealership to everybody all sales staf from sales Service and finance people are Great, Thank You for the great service !!! More

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Awesome customer service for an awesome car! The staff was very helpful with all my questions and never pressured me to make a decision. I ended up ordering the Crosstrek of my dreams & Ken kept The staff was very helpful with all my questions and never pressured me to make a decision. I ended up ordering the Crosstrek of my dreams & Ken kept my excitement up & always gave me thorough updates. I love my beautiful safe subie! More

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ALWAYS 5 star treatment at Tucson Subaru I have purchased so many cars in my life, I have lost count. In 2013 we discovered Tucson Subaru and Trent Nichols, and have never looked back. We I have purchased so many cars in my life, I have lost count. In 2013 we discovered Tucson Subaru and Trent Nichols, and have never looked back. We just bought our 3rd Subaru, a stunning 2018 Crosstrek Limited, and have purchased 2 used cars here too. This deal was so important to us and both Trent and Traci were attentive, and as always going above and beyond. We always refer all our friends to our "car guy" and have lost count of friends and family who have bought, and been so satisfied with their experience with Trent and Tucson Subaru. We are treated with incredible respect, and always feel like VIP's. No matter if you want a used car, or a new Subaru, Trent, will take care of you like no other. As always my Husband and I walked out satisfied, without feeling taken advantage of, with everything we wanted, and nothing we didn't. Zero high pressure! THANKS Trent and Traci.. Keep looking for our referrals!! More

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Friendly one on one service Everyone I have had contact with during the sale and afterwards has been most helpful & willing to help on any questions or concerns that I have had. Everyone I have had contact with during the sale and afterwards has been most helpful & willing to help on any questions or concerns that I have had. More

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Love Encore delivery Darla was very helpful in familiarizing me with the tech features of my new car. Her extensive background in technology education is most evident. She Darla was very helpful in familiarizing me with the tech features of my new car. Her extensive background in technology education is most evident. She directed me how to manage all the controls and settings and talked me through it. This was the best way for me to learn. But due to my aging brain I may have to schedule another session with Darla in the future. More

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Fast and simple My experience was great, I felt no pressure all my questions were answered, I’m a first time buyer so I was very nervous and Joe was completely patien My experience was great, I felt no pressure all my questions were answered, I’m a first time buyer so I was very nervous and Joe was completely patient with me, he made it very simple and easy, I feel very happy with my purchase and with the service, the finance lady is great very helpful and funny made me feel secure with the purchase I was doing. More

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Great experience Sean was a great guy to work with, as well as the dealership as a whole. I was used to a lot of high-pressure sales tactics from other dealers around Sean was a great guy to work with, as well as the dealership as a whole. I was used to a lot of high-pressure sales tactics from other dealers around town. Never even got a hint of that here. They were up front, never pushed harder than a casual mention for extra packages and stuff I didn’t want, and helped me figure out where I could find what I was looking for. I had never gone through the process of purchasing a new car (or really anything of the price level of a car), and I never felt taken advantage of for that fact. Sean worked with me to get a price that worked, and I didn’t feel like my lack of experience was used as a chip. Beyond that, everyone I worked with was friendly and pleasant. As I said before, there was never even a whiff of high pressure sales tactics or anyone treating me less seriously for my age or lack of experience, which was something I definitely encountered at other dealers around town in my search. In fact, the only time it came up was in mentioning aspects of the car buying process I may not have known. This was my first new car purchase experience, and I left feeling good. I felt good about the price I paid, I felt good about the car I got, and I felt good that the dealer was going to stand behind their product and not try to pressure me down the road. More

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Very helpful and people were kind. I thought the salesmen were honest and not pushy. They were willing to listen to our needs as well as address them. The only problem i had was their u I thought the salesmen were honest and not pushy. They were willing to listen to our needs as well as address them. The only problem i had was their unwillingness to take our used truck off our hands because the head gaskets were bad. So my parents wound up leaving the truck at the mechanics. They just wanted at least $250 dollars for it but the dealership was unwilling to accomdate their needs. They are 85 and 81. You would think the dealership could have at least offered something and taken the truck to salvage. More

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Best Dealer Experience Ever! Kevin was AWESOME! From Handling everything over email to getting me the best deal. I couldn’t have gone to a better place than Tucson Subaru! They m Kevin was AWESOME! From Handling everything over email to getting me the best deal. I couldn’t have gone to a better place than Tucson Subaru! They made my entire car shopping experience was simple, easy and stress-free. I will definetly be recommending them to everyone I know looking for a new vehicle. More

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