Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,926 Reviews
Write a Review2926 Reviews of Traci Roberts
February 22, 2018
The staff were amazingly helpful and genuine! All of the individuals at the dealership were kind and fun to talk with. They acknowledged my financial concerns and budget and worked with me to find All of the individuals at the dealership were kind and fun to talk with. They acknowledged my financial concerns and budget and worked with me to find a deal I could afford that included the features I was seeking. The manager, salesman, amd finance department were all professional and kind and made me feel reassured that I made the right choice, not just in the car I chose, but that the return service (maintenance, warrantee stuff) at the dealership in the future would always exceed my expectations. Thank you! More
Other Employees Tagged: John Petersavage, Steve Willis
February 21, 2018
Too busy ! Steve was a great guy to deal with however he had three customers at the same time and we felt a little bit neglected and we were buyers of the net he Steve was a great guy to deal with however he had three customers at the same time and we felt a little bit neglected and we were buyers of the net he did a great job More
Other Employees Tagged: Steve Willis
February 21, 2018
Great Experience !!!!! Best experience purchasing a vehicle. No pressure, very friendly, and super helpful. Went there to look at a car with my girlfriend and ended up purch Best experience purchasing a vehicle. No pressure, very friendly, and super helpful. Went there to look at a car with my girlfriend and ended up purchasing two vehicles. The experience was that great and they have a great selection of vehicles. Steve was very pleasant and very knowledgeable. Scott made sure that the vehicle was in great running conditions. Traci is funny and outgoing and made the process of signing and understanding all the paperwork very easy. More
Other Employees Tagged: Scott Gregg, Steve Norris
February 21, 2018
Easy Experience! Tucson Subaru was an excellent group to work with as I searched, researched and finally decided on my "new to me" car! Everyone at the dealership was Tucson Subaru was an excellent group to work with as I searched, researched and finally decided on my "new to me" car! Everyone at the dealership was friendly, even people I had no interaction with greeted me each time (I visited four different times all together!) and were smiling and seemed to genuinely enjoy their work. The process of narrowing down to the right vehicle and the sales process were easy as well - the Internet team (Chris Smith!) and Spence Bilbo in sales treated me well and with respect, answered all my questions and were patient as I wanted to know and understand the differences in the vehicles I considered. Traci Roberts was professional and courteous in wrapping up the final paperwork and helping to finish the sales transaction easily and in a friendly way. I recommend Tucson Subaru without hesitation. More
Other Employees Tagged: Chris Smith , Spence Bilbo
February 20, 2018
Best car buying experience From the salesman, to the finance manager, to the service manager, they were all so helpful, friendly, and knowledgable. At no time did I feel any pr From the salesman, to the finance manager, to the service manager, they were all so helpful, friendly, and knowledgable. At no time did I feel any pressure to buy, as is typical at other dealerships. More
Other Employees Tagged: Scott Gregg, Steve Norris
February 19, 2018
Helped me buy my first vehicle Have to thank Rocky and the team for helping me purchase my first vehicle. I appreciate the speedy and simple buying process as well as the care and c Have to thank Rocky and the team for helping me purchase my first vehicle. I appreciate the speedy and simple buying process as well as the care and comfort provided by everybody. More
Other Employees Tagged: John Petersavage, Mike Henry , Anthony Taormina
February 17, 2018
Excellent Customer Service Gil Warren and the team at Tucson Subaru were very polite and professional throughout the car buying process. I never felt pressured to make a deal, w Gil Warren and the team at Tucson Subaru were very polite and professional throughout the car buying process. I never felt pressured to make a deal, which was a relief. I've purchased cars before where the salesman were very aggressive and it's a major turn off. However, this was a completely different experience. If you want to come out and test drive a car without the pressure or guilty, this is the place to do it. More
Other Employees Tagged: Gil Warren
February 16, 2018
Buying a Subaru Staff were very helpful. The salesman could stand to ease off the hard sell just a bit. He could have listened a little more. Overall very good Staff were very helpful. The salesman could stand to ease off the hard sell just a bit. He could have listened a little more. Overall very good experience. More
Other Employees Tagged: CJ Nichols
February 14, 2018
New 2018 Subaru Outback Traded in our 2013 outback and the process went smoothly without any issues. Would do business here again. Thank you so much for your patience! Traded in our 2013 outback and the process went smoothly without any issues. Would do business here again. Thank you so much for your patience! More
Other Employees Tagged: Robert Pedroza
February 14, 2018
Experience The experiece in purchasing my new Subaru with Spence and Traci was rewarding. I have been a Honda person in the past but glad that I have made the s The experiece in purchasing my new Subaru with Spence and Traci was rewarding. I have been a Honda person in the past but glad that I have made the switch to Subaru to this time. More
Other Employees Tagged: Spence Bilbo, Spence Bilbo, Traci Roberts

