Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,926 Reviews
Write a Review2926 Reviews of Traci Roberts
February 13, 2018
2016 Chevy Silverado 1500 Purchase Tucson Subaru is a very nice dealership, with very friendly employees. Chris Smith was a very personable salesman. Danette was very helpful at the f Tucson Subaru is a very nice dealership, with very friendly employees. Chris Smith was a very personable salesman. Danette was very helpful at the front desk. And Tracy was very thorough in explaining all the paperwork. They were busy the day I purchased so I had to wait a while, but they did have coffee and cookies available. Good overall experience. More
Other Employees Tagged: Chris Smith , Danette Guarine
February 12, 2018
Our experience with Jack McVey was wonderful! Jack was very knowledgeable, highly professional and efficient. We are so happy that he was able to work with us. We will recommend a Subaru and Jack, Jack was very knowledgeable, highly professional and efficient. We are so happy that he was able to work with us. We will recommend a Subaru and Jack, to our family and friends. More
Other Employees Tagged: Jack McVey
February 07, 2018
Just bought my first car! I’ve been researching a new car for quite some time, and had settled on finding a used Hyundai Elantra GT a while ago. I finally found one that fit my I’ve been researching a new car for quite some time, and had settled on finding a used Hyundai Elantra GT a while ago. I finally found one that fit my needs/criteria on Saturday February 3rd, and filled out the info for them to contact me since I was curious about whether the car had a spare tire and jack kit (it did), and Kevin promptly contacted me later that morning. I stopped in after work that day and talked to him about everything, looked at the car and got a general idea of what everything would cost me. Fast forward to Monday, I came in, did a more thorough look over of the car with Kevin, and did a test drive, and by that time, I was pretty much sold on the car. After that, he was a huge help in getting me more or less set up with Finance to finalize everything, and him and Traci were very patient in helping me figure out all the legal language and stuff behind what I was signing. They were also an extreme pleasure to deal with the entire time, they’re such wonderful people. Kevin even went so far as to take a picture with me shaking my hand to mark a pretty momentous part of my life, so I cannot thank him enough for what he’s done for me. Thank you, Kevin and Traci, and everyone else at Tucson Subaru, you’re all great and if I purchase another vehicle soon, I’ll be sure to go through you again! More
Other Employees Tagged: Kevin Gribble
February 05, 2018
Best Car Buying Experience Ever My salesperson was Gil and the financial manager was Traci Roberts. Gil was great. He asked how much I wanted to spend and I explained I didn't actu My salesperson was Gil and the financial manager was Traci Roberts. Gil was great. He asked how much I wanted to spend and I explained I didn't actually want to spend anything and was only buying a car because my car got totaled in a wreck. He empathized and asked how much I was willing to spend. He listened and understood since I was unprepared for purchase I did not have a down payment. Not once did he pressure me to come up with a down payment. He also had me review the dealer website for cars that were in my price range. While we were viewing the website he noticed right away that I did not favor a certain manufacturer that shall remain nameless so quit telling me about that particular brand of car. Once I had picked a vehicle, Traci Roberts took over the financial part. She was just plain nice, patient and advocated for me. What a great lady. I've already told several people that they should go to this dealer for a pleasant experience. Thank you Gil and Traci. More
Other Employees Tagged: Gil Warren
February 01, 2018
Trade and Purchase Just traded in my 2017 FXT for a 2018 FXT Touring. The Internet, Finance, and Service team were all top notch and a pleasure to deal with. They were Just traded in my 2017 FXT for a 2018 FXT Touring. The Internet, Finance, and Service team were all top notch and a pleasure to deal with. They were even able to swap out a strut tower brace from my old FXT to the new FXT Touring before I drove away in the new vehicle, outstanding service! More
Other Employees Tagged: Dan Ford, CJ Nichols
January 31, 2018
First Subaru - Great New Car Experience! Steve Norris is an exceptional salesperson. He was easy to talk to, knowledgeable of the Subaru lineup, and always placed us first. The whole process Steve Norris is an exceptional salesperson. He was easy to talk to, knowledgeable of the Subaru lineup, and always placed us first. The whole process was easy, from the beginning to driving our new Forester away. We look forward to the future follow-ups with the Tucson Subaru Team. More
Other Employees Tagged: Steve Norris, Robert Pedroza
January 29, 2018
Great Experience From Start To Finish! We were warmly greeted upon entering the dealership. Sean Johnson was asked to help us. We own an Outback and knew we wanted another. Sean was extr We were warmly greeted upon entering the dealership. Sean Johnson was asked to help us. We own an Outback and knew we wanted another. Sean was extremely helpful and knowledgeable about the changes to the new Outback compared to our older model. He presented us with all the available options and worked diligently with management to get us an acceptable price. Sean saw us through the entire process and made it seem effortless as did Traci in the business office. We left feeling very happy having dealt with Tucson Subaru and the people there. More
Other Employees Tagged: Sean Johnson
January 29, 2018
Great experience! Chris was knowledgeable and very helpful! Honest, easy, and while it wasn't the quickest experience, it was enjoyable. We would definitely recommend! No regrets what so ever! Thanks Chris and Honest, easy, and while it wasn't the quickest experience, it was enjoyable. We would definitely recommend! No regrets what so ever! Thanks Chris and Subaru! More
Other Employees Tagged: Chris Smith , Chris Smith
January 27, 2018
Excellent service and salesman!! From the minute I stepped onto their lot I was treated with respect. There is no wonder why they are 5 star rated. Every employee I encountered were e From the minute I stepped onto their lot I was treated with respect. There is no wonder why they are 5 star rated. Every employee I encountered were extremely helpful and caring. Thank you Tim and Tucson Subaru!! More
Other Employees Tagged: Spence Bilbo, Tim Hanson
January 27, 2018
Pleasant car buying experience Tucson Subaru made buying a car hassle free. Everybody i encountered was friendly and very helpful. Robert was very knowledgeable and answered all my Tucson Subaru made buying a car hassle free. Everybody i encountered was friendly and very helpful. Robert was very knowledgeable and answered all my questions. I plan on purchasing additional vehicle through Tucson Subaru and recommend them anyone looking for helpful, friendly people who work with you tonget you in a car that you love. More
Other Employees Tagged: Robert Pedroza

