Traci Roberts | Page 217

Exceptional service We had a great experience when we were dealing with Peter. No pressure at all and that is what I liked. When I bought my Soul Kia at Jim Click I felt We had a great experience when we were dealing with Peter. No pressure at all and that is what I liked. When I bought my Soul Kia at Jim Click I felt kidnapped and forced me to buy the car literally. On the other hand, dealing with the finance people was not as good as the sales service. Not so happy about that. More

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Excellent experience Kevin, our salesman, is great the work with. Our 3rd Subaru from the dealership. Recommend Tucson Subaru to all looking for a high quality vehicle. Kevin, our salesman, is great the work with. Our 3rd Subaru from the dealership. Recommend Tucson Subaru to all looking for a high quality vehicle. More

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Trent, the Car Guy, comes through AGAIN!! Always a pleasure to work with Trent. Now we've started our next generation driving and getting to know Trent. So thankful to have someone so trustw Always a pleasure to work with Trent. Now we've started our next generation driving and getting to know Trent. So thankful to have someone so trustworthy and honest as Trent when shopping for our son. Thanks so much!! More

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Best Car-Buying Experience EVER! After shopping many other dealerships both here and in Augusta, GA, I have to say that Tucson Subaru was the most pleasant to deal with. From the star After shopping many other dealerships both here and in Augusta, GA, I have to say that Tucson Subaru was the most pleasant to deal with. From the start, I felt confident that Trent was working in my best interest. His integrity inspired trust which will keep me coming back and referring my friends. Trent took the time not only to share the benefits of the car I was looking at but to learn what I have been looking for in a car and ensure that it would be a good fit. I have taken an uncommonly long time shopping for a replacement SUV (at least two years!) I've been disappointed in the other dealerships with which I worked; so much so that I would not buy from them. For those wishing to avoid the common 7-9 hours spent in buying a car, this is your dealership and Trent is your man. Once I decided I wanted the Forester 2.0XT, the process fairly flew by. Trent was completely upfront about the history of the car and the pricing for the purchased vehicle as well as our trade. He took time to learn the history of my trade-in so that he would be able to share that with future customers. This I found particularly heartening. When we went on to Finance, Traci was absolutely amazing. She worked hard to get us the best rate and to ensure our warranty needs were met. She was also very friendly and personable which is in direct contrast to my experience with finance folk at other dealerships. With regard to the dealership itself, it was quite comfortable, airy and pleasant. Coffee, tea, and water were offered along with cookies which really made my six-year-old son's day! There were vending machines as well. The best part for me and my son was the children's play area; a small, glass-enclosed space just for kids. It has a touchscreen with appropriate games, toys, and books. My son was a happy camper hanging out safely while I completed my purchase. Also, COOKIES! ;) All in all, I have to say that I've never had a better car-buying experience and that I am actually looking forward to returning to Tucson Subaru when the time comes to have my car serviced. How often can you say that? I'm also thrilled with the vehicle I chose. I've never felt so secure and in-control in any other car I've driven! P.S. My Forester lived its entire life in Tucson. It was purchased from and serviced exclusively at Tucson Subaru. The issue of flood damage related to Hurricane Harvey never came up. More

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Got an Outback! Very happy with my experience at Tucson Subaru. CJ was professional and very helpful in exploring all my options. CJ made the process easy and was abl Very happy with my experience at Tucson Subaru. CJ was professional and very helpful in exploring all my options. CJ made the process easy and was able to make himself available on short notice. Traci from finance was very nice and efficient. More

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good service Sean was an informative and helpful salesman, and took plenty of time to help us look through our options. Traci was efficient and sympathetic with th Sean was an informative and helpful salesman, and took plenty of time to help us look through our options. Traci was efficient and sympathetic with the financing paperwork. More

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Subaru owner for life! I gave Tucson Subaru 5-stars because of the incredible purchasing experience I had with Mike and Traci. Mike left such an impression the first time I I gave Tucson Subaru 5-stars because of the incredible purchasing experience I had with Mike and Traci. Mike left such an impression the first time I met him that I saved his card and after being out of the country for a while I returned to Tucson Subaru because I knew I wanted to purchase a new car with Mike's help. The level of service they provided went above and beyond their call of duty. This is the third Subaru I have owned and have been overly satisfied with all of them. Their cars are dependable, comfortable, great looking, equipped with the newest technology and I feel safe on the road. More

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Great Service Pleasant experience. Robert, CJ and Loren were very professional--in fact everyone we dealt with was great! Easy to see why you have received Dealer Pleasant experience. Robert, CJ and Loren were very professional--in fact everyone we dealt with was great! Easy to see why you have received Dealer of the Year awards. More

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"Love-Encore Delivery" Darla: Great experience with a very knowledgeable associate. Was a-lot of laughs. All tens. Spence: Just an all around great guy! All tens. Tracy: Darla: Great experience with a very knowledgeable associate. Was a-lot of laughs. All tens. Spence: Just an all around great guy! All tens. Tracy: Really knew her stuff, and had a great sense of humor and personality! All tens. More

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Great experience We turne din a car whose lease was ending, and we walked out - quickly and efficiently - with a new Subaru, a significant upgrade. The entire process We turne din a car whose lease was ending, and we walked out - quickly and efficiently - with a new Subaru, a significant upgrade. The entire process was easy, made so by Kevin and Traci. More

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