Traci Roberts | Page 218

My new Subaru The entire experience with Tucson Subaru was great. Chris Smith spent the most time with me & has a lot of patience. We emailed, texted & he explained The entire experience with Tucson Subaru was great. Chris Smith spent the most time with me & has a lot of patience. We emailed, texted & he explained- sometimes many times. He is a gem. Thanks so much Chris. Then Traci. She also had a great amount of patience & I'll tell you, that extroidinary mind of hers retains a lot of information. She knew I had an appointment & hurried a bit but never broke stride. I hope my brain can hold all that information. Chris was the same way, low key & very bright. They both need a raise in pay. Chris set up my Bluetooth & told me about using all the bells & whistles. I know I'll need another tutorial, because I was in a hurry. Thank you so much Traci & Chris. I met Spence only briefly but the twinkle in his eye promised the same kind of intelligence. More

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Purchase I recently purchased a new Subaru from Tucson Subaru. My experience was excellent. Everyone was courteous professional and helpful. I would certainly I recently purchased a new Subaru from Tucson Subaru. My experience was excellent. Everyone was courteous professional and helpful. I would certainly come back again and will schedule my service for maintenance. More

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Great customer service Everyone was super nice from Joe who sold me the car to Traci in the finance department. Made the buying experience super easy. THANK YOU! Everyone was super nice from Joe who sold me the car to Traci in the finance department. Made the buying experience super easy. THANK YOU! More

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Pleasant & efficient vehicle purchase experience. I recently purchased a Subaru Outback at Tucson Subaru and thus I am pleased with the vehicle. The dealership and sales representative were profession I recently purchased a Subaru Outback at Tucson Subaru and thus I am pleased with the vehicle. The dealership and sales representative were professional, pleasant, efficient and accommodating. Given my experience, I would recommend Tucson Subaru. More

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Always blown away! I am always amazed by how this dealership is ran. From the minute I step out of my car for service these guys go above and beyond with their customer I am always amazed by how this dealership is ran. From the minute I step out of my car for service these guys go above and beyond with their customer service! Today was my first service appointment with Chris...super nice, very welcoming & informative with my questions. Walking around the dealership waiting, every employee smiles and inquire to wether or not any assistance was needed. I had a great conversation with Traci who does finance about my Crosstrek and decided I should look at newer and/or different models. I spoke with Terry who discussed options (VERY IMFORMATIVE) he set me up with Sean and he took me for a test drive in the Outback and gave me all the differences between the cars. These guys know everything about anything that is Subaru...this is why I come back and continue to spread the word. I have a feeling my next review will be about the purchase of a new Outback :) Thank you very much to Chris Fisher, Traci Roberts, Terry Iseminger & Sean Johnson!!! More

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It's not just about the purchase. The sales and service team at Tucson Subaru aren't there just to sell/service cars. They are there to make sure they take care of every single person The sales and service team at Tucson Subaru aren't there just to sell/service cars. They are there to make sure they take care of every single person that comes through their doors regardless of buying a car or getting issues handled that other dealerships caused. With Trent and Dan, in sales and service, they were more then helpful to get our vehicle fixed right that another cause so many problems and headache. Their level of communication, respect and commitment to make sure far surpasses any dealership I have ever been to. Tucson as a community is very lucky to have a team like Tucson Subaru. More

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Great deal, smooth process Salesperson Tim Hanson did a good job of staying in touch, quickly arranging one hack of a deal when we decided to swoop on an Outback on the last day Salesperson Tim Hanson did a good job of staying in touch, quickly arranging one hack of a deal when we decided to swoop on an Outback on the last day of the month/sale. He did a great job handling his part of the inevitably tedious transaction process - overall it was relatively painless - and spent a meaningful amount of time and attention going over the vehicle. Since it's a huge step-up in auto technology for me, this was quite useful. I'll also commend Traci Roberts in finance, she does her job well. Scott Buford was very helpful with some parts questions, More

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Thanks for helping me find the perfect vehicle! I am so glad that I came to Tucson Subaru and I am in love with my new Outback! Many thanks to CJ for helping me find the perfect vehicle and for maki I am so glad that I came to Tucson Subaru and I am in love with my new Outback! Many thanks to CJ for helping me find the perfect vehicle and for making the process fun! Great customer service all around! More

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Best we've had in a long time! Our salesman, Mike Henry, couldn't have been better. He really cares about his customer. The Finance folks were right on top of everything. They ex Our salesman, Mike Henry, couldn't have been better. He really cares about his customer. The Finance folks were right on top of everything. They explained things in detail, and used words we could understand! Overall, the best buying experience we have ever had, and we've bought many cars in our 50+ years! More

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Buying a Outback It was an enjoyable, even though it took the whole afternoon, experience. Joe Micoletti was friendly and professional in handling my needs. He answe It was an enjoyable, even though it took the whole afternoon, experience. Joe Micoletti was friendly and professional in handling my needs. He answered my questions even though they were few in number. More

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