Traci Roberts | Page 229

Buying at Tucson Sabaru My experience was very delightful. Ken Murch was never pushy and didn't hurry us or try to influence our decisions. He sure knows he way around cars. My experience was very delightful. Ken Murch was never pushy and didn't hurry us or try to influence our decisions. He sure knows he way around cars. When it was time for finance we were introduced to Traci Roberts. She was also fast and efficient. Also smart and personable. Overall our time spent at Tucson Subaru was relaxed and unstressed. More

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Kevin works like a champ. Kevin is a 5 star employee. Traci was also great to work with. We'll likely be back to do business with Kevin in the future. There were some issues wh Kevin is a 5 star employee. Traci was also great to work with. We'll likely be back to do business with Kevin in the future. There were some issues where the dealer as a whole fell a little short but I also had a slightly strange situation. The car I ordered was being transferred from a nearby dealer that was not open yet. They were unable to have the car when originally scheduled due to issues getting it from the other dealer. That I can understand. I also had a short throw shifter installed that was done incorrectly by the service guys and the shifter came undone from the transmission when I picked it up. Fortunatly I was still in the parking lot. Kevin pushed the car over to service himself and got me a loaner until the car was fixed. He also had it delivered to me so I didn't have to make another 90 minute drive to pick it up. 5 stars for Kevin, 4 for the dealership. More

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Friendly and Knowlegable Sales, No pressure I visited the Subaru dealership because the lease on my current vehicle was ending and I was trying to determine what I wanted to do, i.e. turn in the I visited the Subaru dealership because the lease on my current vehicle was ending and I was trying to determine what I wanted to do, i.e. turn in the car or lease a new vehicle. I dealt with Jack McVey, who was extremely helpful and patient with me as I tried to decide between an SUV, sedan or keeping my current car. He let me test drive several vehicles to help me make my decision. I have to say that I did take almost a week to decide and Jack was there to answer any questions I had during the process. When I finally made the decision to lease a new Legacy, Jack and Traci were very friendly and efficient in handling all the paperwork and delivering my new vehicle. This is my first Subaru. I am very happy with it so far and would highly recommend working with Jack McVey and Traci Roberts. More

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Pleasant experience, no pressure sales. From the moment we walked into the dealership, we were not pressured. We visited the showroom a few times and dealt with Steve Norris. He was very k From the moment we walked into the dealership, we were not pressured. We visited the showroom a few times and dealt with Steve Norris. He was very knowledgeable and friendly. We left wondering why we weren't pressured to purchase a Subaru. On our last visit, to order our Forester, Steve was friendly and after signing a few papers, we were led to Traci Roberts, a Finance Manager. She also was very friendly and engaging. I would recommend Tucson Subaru in a heartbeat. More

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Great experience! I had a great car-buying experience at Tucson Subaru. My salesman, Jack McVey, was knowledgeable about Subaru products--but not at all pushy. He pre I had a great car-buying experience at Tucson Subaru. My salesman, Jack McVey, was knowledgeable about Subaru products--but not at all pushy. He presented the Crosstrek that I requested at the best price. While he introduced me to the features of the cars, he made no attempt at 'upselling' or adding features that I didn't want--and he respected the fact that I can't stand 'haggling'. This was a remarkably stress-free experience and I love, love, love my Crosstrek! More

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Pleasant experience Going in I already knew what I wanted, so the process was pretty simple. The salesman seemed knowledgable about Subaru and the finance associate was v Going in I already knew what I wanted, so the process was pretty simple. The salesman seemed knowledgable about Subaru and the finance associate was very clear on everything. More

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Amazing Highly recommended dealership, as soonest we step out from our car Sean give us all of his attention he answered all of our questions about the differ Highly recommended dealership, as soonest we step out from our car Sean give us all of his attention he answered all of our questions about the different types of Subaru vehicles. We love our outback thanks Sean and the Subaru team More

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Great customer, no high pressure sales Customer service was great! We were greeted immediately, shown all the options, and even offered to look at other dealerships for the car we wanted. O Customer service was great! We were greeted immediately, shown all the options, and even offered to look at other dealerships for the car we wanted. Our sales agent, Sean, was very knowledgeable and highlighted every great feature of the cars. We had a very comfortable buying experience, and will come back to this dealership for future car purchases! More

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A Great Experience Everyone we dealt with was a pleasure to do business with. The online process also made the buying process so easy. Highly recommend this dealership Everyone we dealt with was a pleasure to do business with. The online process also made the buying process so easy. Highly recommend this dealership. More

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Great car buying experience Professional and friendly, employees at this dealership really seem to enjoy their jobs which makes a pleasant atmosphere for customers too. Nice comm Professional and friendly, employees at this dealership really seem to enjoy their jobs which makes a pleasant atmosphere for customers too. Nice communication throughout the entire week that we were considering our car and it's price. We got a fair deal without a lot of hassle. More

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