Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,925 Reviews
Write a Review2925 Reviews of Traci Roberts
April 01, 2017
Awesome experience! Ken Murch the best! We had a pleasant, stress free experience leasing our new Forester! Ken Murch was our sales person and made it one of the best new car buying experien We had a pleasant, stress free experience leasing our new Forester! Ken Murch was our sales person and made it one of the best new car buying experiences we've had. He was so knowledgeable and low key, no pressure. Traci in Finance was also helpful. Actually everyone we encountered was super nice, from the guy who opened the door when you arrive to the guy with the roses as you leave with your vehicle! Great experience! Will highly recommend Ken and Tucson Subaru! Thank you! More
Other Employees Tagged: Ken Murch
April 01, 2017
No hassle, very friendly Arranged appointment online. Day of everything was on time and test drives were great. No pressure or hard sell. CJ gave personal opinions on pros/con Arranged appointment online. Day of everything was on time and test drives were great. No pressure or hard sell. CJ gave personal opinions on pros/cons of vehicles I was considering. At time of decision, final price was within my stated range. Everyone involved was very professional. More
Other Employees Tagged: CJ Nichols
March 31, 2017
Excellent, ethical, fair, convenient, and friendly service I wouldn't even consider buying a car elsewhere. From the salesman (Trent), to the finance manager (Traci), to my service manager (Dan), the experienc I wouldn't even consider buying a car elsewhere. From the salesman (Trent), to the finance manager (Traci), to my service manager (Dan), the experience of choosing, purchasing, and maintaining my 3 Subaru's has been extraordinary. This dealership is really different: no hard sell, no false promises, no BS! More
Other Employees Tagged: Trent Nichols
March 31, 2017
Great service! Salespeople were very personable, appeared to have high professional standards! Financial staff was very knowledgeable about the products available to Salespeople were very personable, appeared to have high professional standards! Financial staff was very knowledgeable about the products available to us to make our buying decisions easier! More
Other Employees Tagged: Gil Warren
March 30, 2017
Trent Nichols is the best. Trent Nichols is our favorite car person ever. He treats us with respect and care & makes us feel like "one of the family". We always believe that he Trent Nichols is our favorite car person ever. He treats us with respect and care & makes us feel like "one of the family". We always believe that he has our best interests at heart and cares that we really get what we want. We never feel as though it's about "making a sale" as much as it's about finding us what we're looking for. He just recently went "above and beyond" for me. He knew I really wanted a lighted vanity for the driver's side and he put a lot of effort into finding a way to do that but there was no way to do it on my particular Imprezza - so he ordered me a clip-on one from Amazon.com! We have recommended Tucson Subaru - and especially Trent - to several people when they were thinking of buying another vehicle and we'll continue to do so. Traci Roberts made the financial part go smoothly and we've also had a previous good experience with Tim Hanson. More
Other Employees Tagged: Trent Nichols
March 23, 2017
Drive by sale made in heaven As someone that came completely unprepared and had no intention of even getting a new vehicle, I am extremely pleased. I was driving through on a mini As someone that came completely unprepared and had no intention of even getting a new vehicle, I am extremely pleased. I was driving through on a mini road trip and saw this beauty on the lot.... the jeep of my dreams at a Suabaru dealership!!! I had some concerns with it and Steve Norris was extremely accommodating to make sure my spur the moment visit to the dealership wouldn't turn into a poor decision. He allowed to me bring a jeep mechanic over to check it out and test drive it to ensure it would be a good and safe purchase. Being out of state, if there were any questions I had that he didn't know, Steve would go out of his way to get an answer and was extremely patient with me. At NO point did I ever feel like he was just trying to get a sale for push me into a vehicle. After 1,000 questions, I decided to trade my vehicle in and was sent to Traci Roberts for financing and had an equally great experience with her. I didn't see a single customer in the whole store without a smile. I definitely recommend this dealership as they should ALL be like this one!! More
Other Employees Tagged: Steve Norris
March 22, 2017
Thank you Tucson Subaru Jack McVey helped us make the process easy, informative and a nice experience. Thank you Jack and Traci Roberts also made the dreaded paperwork go s Jack McVey helped us make the process easy, informative and a nice experience. Thank you Jack and Traci Roberts also made the dreaded paperwork go smooth and fast. Best experience, stress free buying of a car we have ever had. More
Other Employees Tagged: Jack McVey
March 19, 2017
I love my wrx This is the second time I bought a car at Tucson Subaru dealership and again I give them 5 Stars they are so nice and so accommodating. Traci Robertso This is the second time I bought a car at Tucson Subaru dealership and again I give them 5 Stars they are so nice and so accommodating. Traci Robertson always so nice. Jennifer Duran is also extremely sweet I enjoyed buying the car from her. She was very helpful More
Other Employees Tagged: Jennifer Duran
March 18, 2017
Excellent This rating was earned because we could not have had a better experience anywhere. Both Bob Wilson and Tracey Roberts could not have been more pleasan This rating was earned because we could not have had a better experience anywhere. Both Bob Wilson and Tracey Roberts could not have been more pleasant or helpful. Kudos to both of them More
Other Employees Tagged: Bob Wilson
March 18, 2017
Wouldn't go anywhere else This is my 2nd Outback that Joe Micoletti has sold to me. What a great person. I don't consider him a salesman but just a great friend that listens an This is my 2nd Outback that Joe Micoletti has sold to me. What a great person. I don't consider him a salesman but just a great friend that listens and wants to help you get what you want. He is extremely patient and when you leave, you know you have gotten the best deal possible from the best dealership. I keep referring Joe to anybody that is looking for a car. I tell them with a Subaru, you can pretty much go anywhere in comfort. I use mine for extreme back roads and my Outback has absolutely blown my mind where it has taken me. Try a Subaru, you won't be truly happy until you do!!!!!! More
Other Employees Tagged: Joe Micoletti, Jesse Friedman

