Tracie Benton-Mason | Page 10

bought a new Subaru Forester It's very rare that I buy a new vehicle, so buying a car doesn't come second nature. My wife and I visited Crews in January to test drive a Forester. It's very rare that I buy a new vehicle, so buying a car doesn't come second nature. My wife and I visited Crews in January to test drive a Forester. Although we were not ready to deal but were in the shopping phase Jerry was very helpful and informative as well as friendly and not overbearing. Then a month later we decided that the Forester would best suit are needs. When we visited Jerry the second time, he made the car buying experience, including price negotiations, very pleasurable, easy and relatively quick. And Pam made the paper non complicated and a breeze. A very nice bunch of folks! More

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Finally found a great SUV! I had been to several dealerships to test drive SUV's.....my husband finally talked me into test driving a Subaru, and I thank goodness for that! Ral I had been to several dealerships to test drive SUV's.....my husband finally talked me into test driving a Subaru, and I thank goodness for that! Ralph was so awesome as our salesman, and always aimed to please! Pam was just as awesome. I highly recommend Crews Subaru for your next auto purchase. Honestly, I don't think I'll ever drive anything else! More

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Just what the doctor ordered! Having gone to two other Subaru dealerships in our area and having less than stellar customer service, we happened upon Crews Subaru. It was Tracie, Having gone to two other Subaru dealerships in our area and having less than stellar customer service, we happened upon Crews Subaru. It was Tracie, the on-line customer service representative that got me to come to Charleston initially. But then Jacob, our Salesman made my car buying experience so pressure-free that he didn't have to sell me on the product all he had to do was be honest and be nice...which he did! I had done my homework and knew the reputation of Subaru but the dealership restored my faith in car salesmen and the car buying process. I ended up ordering a 2015 Outback.... Pam in finance was so easy to work with and so unbelievably honest with the paperwork and final costs. I would recommend this dealership and it's staff to anyone looking for a new car and honest, caring folks to work with!! They truly care for the customer... a characteristic that is lacking in many car dealerships that I've been to. Thank you Crews Subaru for giving me just what I ordered!! Dr. Donna Smith More

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Great Experience The whole crew at Crews Subaru was very easy to work with and did exactly what they promised and then some. Better price than we could get elsewhere. The whole crew at Crews Subaru was very easy to work with and did exactly what they promised and then some. Better price than we could get elsewhere. Highly recommended! More

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They came half way. I am a tough customer, because I drive a hard bargain. But I knew that the car which I was buying was worth their asking price. I got them to come h I am a tough customer, because I drive a hard bargain. But I knew that the car which I was buying was worth their asking price. I got them to come halfway and I was very satisfied. More

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Easy and Painless My husband and I had a great experience at Crews in the recent purchase of our new Outback. Tracie was very quick to contact me after I sent an inquir My husband and I had a great experience at Crews in the recent purchase of our new Outback. Tracie was very quick to contact me after I sent an inquiry online, and we set up an appointment to come in and meet with Millet. Millet was very friendly, professional and made the experience as easy as possible. Sometimes the car buying process can be less than fun, but the folks at Crews made it actually quite enjoyable. They worked with us on our trade-in and honored the pricing we requested. We really enjoyed working with Pam as well, and everyone we encountered there was very friendly. We liked the relaxed atmosphere and no-pressure vibe and would recommend purchasing a car there to anyone. And we couldn't be happier with our first, and certainly not last, Subaru! More

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Amazing salesmanship Josh made my car buying experience amazing. He worked every which angle possible to help me get into my new Subaru. I would recommend my salesman to a Josh made my car buying experience amazing. He worked every which angle possible to help me get into my new Subaru. I would recommend my salesman to anyone in need of a new vehicle. When it is time for me to get a new Subaru I will be sure to return for the friendly service. More

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2014 IMPREZA SPORT - I LOVE MY NEW RU! I had been searching for an Impreza Sport for more than six months, thinking that a used one with a bit of mileage would be in my price range. After I had been searching for an Impreza Sport for more than six months, thinking that a used one with a bit of mileage would be in my price range. After looking all over the country I thought I would just have to wait realizing that once people get them they don't really sell them or if they do the price doesn't come down much. I went by Crews more than once looking and talking to Millet Deangles and decided to at least drive one to make sure I was waiting on what I really wanted. There was never any pressure this was definitely the car I thought it was. We have owned Subaru's in the past so my heart was set. Another dealer had a sport they could bring down from Charlotte for me to look at, so I went back by to see Millet. Crews was able to get me in a BRAND NEW SPORT for about 2000 dollars more than the 2yr old one with 25,000 miles I was looking at. From financing with Pam to emails with Tracie and the integrity of Millet I could not be more satisfied with the staff and customer service at Crews Subaru. More

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Wonderful Experience I have purchased other vechicles in the past but this was my first experience with Crews Subaru and I can't thank Tracie, Millet and Pam enough for a I have purchased other vechicles in the past but this was my first experience with Crews Subaru and I can't thank Tracie, Millet and Pam enough for all they did in assisting me with my purchase of a 2014 Outback. They treated me not only as a customer but as a person. They understood my needs and never once pressured me to buy beyond what I wanted in a car. In addition, they gave me a great deal! Lastly, you can tell from the minute you arrive at the dealership, the entire staff at Crews Subura works together as a Team. I highly recommend you buy your next car from Crews! More

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New Subaru Owner Very personable and a joy to work with. No pressure and very upfront. Easiest auto purchase we have ever made. Would and have recommended them. Very personable and a joy to work with. No pressure and very upfront. Easiest auto purchase we have ever made. Would and have recommended them. More

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