Travis Cobbs | Page 30
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
369 Reviews
Write a Review369 Reviews of Travis Cobbs
November 15, 2021
Everyone was nice and professional. I had a great experience and very clean . They did a great job fixing the dent experience and very clean . They did a great job fixing the dent More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Akin Dixon, Margie Bonel
October 24, 2021
Waited 2 1/2 hours for my vehicle i receive a call stating my vehicle is ready but they never moved it from where I parked it. When I got to my vehicle it wasn't done. I had to wait additional time to stating my vehicle is ready but they never moved it from where I parked it. When I got to my vehicle it wasn't done. I had to wait additional time to get it done More
October 11, 2021
Everything was fine with the repairs. However, I found the cabin of my vehicle, specifically the driver seat filled with bread crumbs. A staff person ate their breakfast in my vehicle. They also dropped the cabin of my vehicle, specifically the driver seat filled with bread crumbs. A staff person ate their breakfast in my vehicle. They also dropped water all over the cabin floor. I’ve been xxxxing soaking up water from the carpet since friday morning. More
Other Employees Tagged: Your mechanics/ valet support personnel suck xxxxx
October 08, 2021
Your certified Toyota technicians left bolts loose on the skid plates which made my truck rattle vibrate and make noises that I have never heard before. I had to get the truck aligned because the tie rod end skid plates which made my truck rattle vibrate and make noises that I have never heard before. I had to get the truck aligned because the tie rod end nuts and bolts were left loose. This cost $ 87.00 to fix at a local repair shop, which you should reverse me ASAP. The trailer hitch bar is totally rusted, coroaded and pitted falling off flaking in my hands. This was reinstalled over the brand new chassee assembly. How could they install an old rusted-out frame part on a brand new frame, this will only cause the frame to start rusting again. Dealer held my truck for 21 days with no loaner car. then only to get it back with a multitude of issues. NOT GOOD, and totally unacceptable. I would like your corporation to start the process of correcting this wrong to me. I have a 1992 turbo supra that is drop dead magazine show quality which 98% worked by me.I have owned 5 Toyotas Did I mention that I am a retired technician. If you gave me the parts I could of done this job myself. I have a lift in my garage, It would of been done right. Tell you what send me the tow bar, I will install it myself. I just dont feel right letting your dealer touch my truck again. PERIOD. NOT HAPPY. Do the right thing, PLEASE. I could go on but when I think about the situation I auctually get sick. If I could of left a no star rating your service department would of gotten it. SMH. Ball is in your court. Please just do the right thing. More
October 07, 2021
The service was great.james was very professional. He answered all my questions. & provided excellent care. answered all my questions. & provided excellent care. More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Akin Dixon, Margie Bonel
October 06, 2021
Friendly. They explain everything that’s going to be done to the car and clean surrounding to the car and clean surrounding More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, William Baumgardner, Margie Bonel
October 03, 2021
I have a 3 yr warranty you would not change it. Disgusting. Never again Toyota Disgusting. Never again Toyota More
Other Employees Tagged: Xavier Ascencio

