Tre Shovely | Page 6

Had a great experience when buying my vehicle. Staff was friendly and knowledgeable, I would recommend this dealership to friends and family. Staff was friendly and knowledgeable, I would recommend this dealership to friends and family. More

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Keffer exceeded my expectations making my buying process excellent and a pleasure. They sales people there were excellent to work with. They listened to everything I had to say. excellent and a pleasure. They sales people there were excellent to work with. They listened to everything I had to say. More

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My experience at Keffer Mazda was above beyond! from start to finish Tre and the rest of his management staff went through great lengths to make sure I got what I wanted at a great price! from start to finish Tre and the rest of his management staff went through great lengths to make sure I got what I wanted at a great price! More

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Very friendly and appreciative. Plus, they let us have our puppy inside! Love the experience. Plus, they let us have our puppy inside! Love the experience. More

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Good experience but there were a few things that could have been different to make it a great experience. For starters, I liked that they offered the vehicle at MSRP, if you finance with them for 3 mo. Mo have been different to make it a great experience. For starters, I liked that they offered the vehicle at MSRP, if you finance with them for 3 mo. Most places are not offering this and are also adding a market adjustment to the cost of the vehicle. Secondly, I did not like that they charge almost $700. for processing/document fees. To me that seems outrageous to do some paperwork and was even told directly, this is simply profit for the dealership! Also, I placed a deposit for a particular vehicle, was given the vin number on it and when the vehicle came in, I asked 3 different times if this was the same vehicle and was assured it was. When we went to sign the contract, they brought out the paperwork and it was a different vehicle. It had a few more accessories leading to a $275. increase in the total price of the vehicle. This however, did not deter me me from purchasing the vehicle but I just felt that they were not completely transparent. Lastly, in finance, I felt as soon as we did not purchase the extended warranty, we saw a change in the demeanor of the finance person. When we inquired about a $500. coupon, we were told we should have already asked that before coming to finance and I told him that we did and were told to ask him about it. This seemed to frustrate him but we persisted that he go ask about the coupon being honored. They then said the coupon could not be stacked with the Mazda loyalty coupon. I was a bit frustrated but overall I was happy with my purchase and glad that after much researching, I finally drove off with my brand new vehicle. Tre, our salesman, was very nice and even set up my Android auto for me. More

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Amazing service from the moment I walked in the door. Tre and the team were extremely helpful, informative and friendly during the whole process of buying my car. Will recommend to anyone I know needing Tre and the team were extremely helpful, informative and friendly during the whole process of buying my car. Will recommend to anyone I know needing a new ride. More

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Trey worked with us to find the car we needed, he was very helpful, the dealership has been very great to work with. very helpful, the dealership has been very great to work with. More

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Tre and the finance team were absolutely amazing and beyond helpful! So helpful that we came back and got my partner a car here also! We’ll be sending friends and family here for years to come - thank y beyond helpful! So helpful that we came back and got my partner a car here also! We’ll be sending friends and family here for years to come - thank you!!! More

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Even with a few issues, the team helped navigate thru to a great experience. Great service and a satisfactory experience from start to finish. a great experience. Great service and a satisfactory experience from start to finish. More

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Keffer has a pleasant and knowledgeable staff. Once you verbalize items on your wish list, you will be shown a variety of vehicles. The staff gladly answers all questions. Tests drives are a mu Once you verbalize items on your wish list, you will be shown a variety of vehicles. The staff gladly answers all questions. Tests drives are a must. If you decide to purchase, you will be handed off to an associate who will secure the best financial arrangement. The staff is very professional and leaves the decision to purchase or not to purchase up to the buyer. You are never pressured, Thank you Keffer staff, in particular, Tre and Jaleil,for making my visit and purchase a memorable and pleasant one. More

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