Trey Norwood | Page 5

Excellent Overall Car Buying Experience I had an excellent car buying experience from my initial call to Tracie to my purchase from Trey. I had promised Tracie I would give her a "heads up" I had an excellent car buying experience from my initial call to Tracie to my purchase from Trey. I had promised Tracie I would give her a "heads up" before I arrived and then I showed up on an impulse. But she remembered our entire conversation and was able to introduce me to Trey and correctly summarize my desires. More

Helpful 1

Report | Print

Awesome new Crosstrek It started with Tracie giving me a call to set up a test drive. As I went in I was greeted by Trey and it went smoothly from there. They made the proc It started with Tracie giving me a call to set up a test drive. As I went in I was greeted by Trey and it went smoothly from there. They made the process very easy and transparent. More

Helpful 1

Report | Print

Finally, a good car buying experience! The sales service was excellent and were not pushy at all. They were very knowledgeable about the car I was interested in (Crosstrek), and was willin The sales service was excellent and were not pushy at all. They were very knowledgeable about the car I was interested in (Crosstrek), and was willing to let me test drive several different versions of the car. They were very upfront about the price of the car and didn't try to sneak in extra things that I didn't need. I found the car I was interested in while shopping on-line and Tracie called me a within a few minutes of submitting the information for the car I was interested in to let me know they were willing to assist me that same day. When I arrived, she directed me to Trey who was easy-going, knowledgeable, likeable, and a not pushy in any way. It was the least pressured I have ever felt buying a car. It was the smoothest, quickest buying car experience I've ever had. I actually left the dealership feeling happy about my purchase and not anxious like I usually do. More

Helpful 0

Report | Print

Great experience! Trey Norwood and Mike Driscoll offered a pressure-free sales experience and were very knowledgeable about all of the features of the Outback. And, Pam Trey Norwood and Mike Driscoll offered a pressure-free sales experience and were very knowledgeable about all of the features of the Outback. And, Pam Baker guided us through the financing process. It was a pleasure working with everyone! We're excited to be first-time Subaru owners! More

Helpful 0

Report | Print

Trade and vehicle lease The team at Crews is outstanding. Took my older forester in for recalls and they were very accomodating. Then we decided to trade it for a newer vehic The team at Crews is outstanding. Took my older forester in for recalls and they were very accomodating. Then we decided to trade it for a newer vehicle. Salesmen are knowledgable and not pushy at all. I would recommend to anyone in the tricounty area. More

Helpful 0

Report | Print

Everything was fine until finance The sales experience was great. Trey was a pleasure to work with. We got a great deal on our Forester and were very pleased. Then we went to finance. The sales experience was great. Trey was a pleasure to work with. We got a great deal on our Forester and were very pleased. Then we went to finance. Now the whole reason my wife wanted a Subaru was because of their safety and reliability. In finance, Matt proceeds to tell my wife how horrible the turbo engine is, and that even though it only accounts for 2% of sales it is the most worked on engine in the lineup. And all that safety equipment is very complicated and prone to fail. So we had better get the extended warranty. And as a bonus, if we got the extended warranty then they would lower our interest rate, but if we didn't we would be stuck with the higher rate. But of course the warranty was prohibitively expensive. I was leery, but my wife was sold. So what started out as what I considered a great deal was turned into a meh deal. My wife was coerced with scare tactics and the promise of a better interest rate to get an overpriced warranty. But the wife is happy, so that's something. More

Helpful 0

Report | Print

Excellent Sales and Service Staff We have a 2014 Outback that we service with Crews Subaru. Matt and his team go above and beyond to meet our needs and track down any problems (very f We have a 2014 Outback that we service with Crews Subaru. Matt and his team go above and beyond to meet our needs and track down any problems (very few) that we have. This week we leased a 2018 Impreza. Working with Trey Norwood was a wonderful experience. Trey never pressured us or tried to up-sell us. He gave us the facts, comparative information on different models, and let us make our own decision without any sales pressure. And Pam was wonderful to work with as we went through the paperwork for the lease. Our experience could not have been better. We highly recommend Crews Subaru and Subaru vehicles. More

Helpful 0

Report | Print

The best car experience I have had! The staff was beyond nice, Trey was very knowledgeable on the cars I test drove, and the paperwork with all their state of the art devices made signin The staff was beyond nice, Trey was very knowledgeable on the cars I test drove, and the paperwork with all their state of the art devices made signing paperwork a breeze! I love my new Forester! Thanks Subaru. More

Helpful 0

Report | Print

The most pleasant and professional dealership I have found In addition to being professional and knowledgable, the people at Crews are genuinely nice. They made the process of buying a car for our college age In addition to being professional and knowledgable, the people at Crews are genuinely nice. They made the process of buying a car for our college age daughter pleasant and educational, and they bent over backwards to make sure that our daughter, as first time car owner, has the ability to call them and ask any questions she might have, now or in the future. Highly recommended. More

Helpful 0

Report | Print

Great Experience! Trey was awesome to work with, as was everyone at the dealership. I would recommend this dealership if you are wanting to purchase a Subaru. Trey was awesome to work with, as was everyone at the dealership. I would recommend this dealership if you are wanting to purchase a Subaru. More

Helpful 0

Report | Print