Trey Russell | Page 8

Excellent First Time Buyer Experience Grant Wahlquist listened to what I wanted in a truck and showed me several trucks that fit my requirements. After driving two I made my decision and G Grant Wahlquist listened to what I wanted in a truck and showed me several trucks that fit my requirements. After driving two I made my decision and Grant gave me a great price and set me up with the aftermarket accessories I needed to make it exactly what I wanted. David Barragan found a lender willing to work with a recent college grad/first time buyer with little in the way of credit history and explained the various options for extended warranty coverage. I was approved in short order and soon on my way home in my new F-150. Thanks to Grant, David, and GM Trey Russell for making my first time buyer experience pleasant and hassle-free. I would recommend Sam Pack's Five Star Ford to anyone looking for a great buying experience in the DFW area. More

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Great Small-Town Service in DFW I grew up in a small town where everyone treats you like family because they've known you forever. I never expected to get that level of service from I grew up in a small town where everyone treats you like family because they've known you forever. I never expected to get that level of service from a huge car dealership like Sam Pack, but that's exactly what I received. Everything about the experience was top notch, even the price. I called a family friend (that also sells Fords) in another state and asked about the quoted price. My friend told me "Son, I've known you for your whole life and that's a good deal. You better take it". I did take the deal and have been very happy. Thank you Alan & team. More

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Customer Service Knockout!- I was very pleased and happy with this dealership and its' team. Not having to beat traffic- Grant was awesome enough to text me some photos of the t I was very pleased and happy with this dealership and its' team. Not having to beat traffic- Grant was awesome enough to text me some photos of the truck to make sure it was what I was looking for before coming in. It ended up being the truck I bought. From the moment I walked in the door, they were always respectful and very accommodating when it came to getting the work done to get me home in my truck that day. Between Grant and Trey, I couldn't have been more taken care of. I come from a Chevy family but couldn't be more excited to drive this F350 onto the ranch and show the family the new addition. More

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Awesome Everyone we meet was nice and helpful. Jared Wingard was great. He listened to what we wanted and how much we could pay. He found us what we wanted. Everyone we meet was nice and helpful. Jared Wingard was great. He listened to what we wanted and how much we could pay. He found us what we wanted. We live our truck. More

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New truck purchase There is not enough that I can say about this dealership and the way that they take care of their customers. Our salesman Reuben Krause is so easy to There is not enough that I can say about this dealership and the way that they take care of their customers. Our salesman Reuben Krause is so easy to work with and makes your experience so enjoyable that this is our third vehicle we have purchased from them and in four years will purchase another. From the general manager Trey on down their staff is impeccable. They do take care of business and their customers. More

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Great place to buy a truck or auto. Sam Pack's 5 Star Ford – Carrollton was a great experience I met with Reuben Krause who went way out of his way to get me in to a new truck and get me Sam Pack's 5 Star Ford – Carrollton was a great experience I met with Reuben Krause who went way out of his way to get me in to a new truck and get me the best price on my trade in. I could not have met a better man he listen to me on all my concerns and needs and then he went to work to handle all my concerns and needs. It was a great experience working with Reuben. I met with Reuben Saturday morning to look at the F250 Super Duty Lariat that he had picked out for me. I drove it and loved it. I wanted to keep the tires and wheels I had on my trade in so Reuben loaned me his truck to drive while he had the tires changed, filled up the gas tank, and washed the truck. It looked great. Also when I went to pick up I also got to meet Trey Russell (awesome man). Thank you everybody at Sam Pack’s 5 Star Ford for a great experience buying this truck. More

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Wonderful Oleg was amazing! Over the phone my husband gave him an idea of what I wanted. We went to the dealership and he had one vehicle out front that he thou Oleg was amazing! Over the phone my husband gave him an idea of what I wanted. We went to the dealership and he had one vehicle out front that he thought I would like. It was PERFECT!! The whole crew at this dealership made my vehicle purchase easy and painless! I will buy from them again and again! More

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"Best Experience Ever" I went to the Dealership on 9/5/2016 anticipating purchasing a new car. What a great experience. I have bought a number of new cars before from vari I went to the Dealership on 9/5/2016 anticipating purchasing a new car. What a great experience. I have bought a number of new cars before from various dealerships and this was the BEST AND GREATEST EXPERIENCE EVER. ABSOLUTELY NO HAGGLING! Rob Forgy is a great sales person and I will definitely recommend that anyone looking to buy a car at this dealership should ask for him. He is very helpful and professional. Also, Trey Russell is a great GM, very nice and helpful. FYI, I bought a 2017 Ford Escape SE. Mary D. More

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Smooth and enjoyable transaction. Everyone I dealt with was considerate of my needs and opinions while I shopped for a new car. There was no trying to sway me to anything more than I n Everyone I dealt with was considerate of my needs and opinions while I shopped for a new car. There was no trying to sway me to anything more than I needed. I had a fairly strict budget, and that was respected by everyone. The dealership is beautiful and the waiting areas are comfortable which make your time here seem shorter than it is even on a very busy Saturday. More

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Most effortless car purchase I've ever made I've purchased over 30 vehicles for myself and my company over the last 30 years. This was by far the easiest and quickest purchase I've ever made at I've purchased over 30 vehicles for myself and my company over the last 30 years. This was by far the easiest and quickest purchase I've ever made at any dealership. Their representative, Chandler Center, was knowledgeable and a very professional sales person. More

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