Trey Starnes
Trey Starnes at Autohaus BMW
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Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
60 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

1 yr, 10 mos

Industry Experience

10 yrs

Specialties & Trainings

technician training

express service writer training

4.8

60 Reviews

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60 Reviews of Trey Starnes

May 01, 2025

Dealership Rating
Employee Rating

Excellent service. Very meticulous and the mechanic made me aware of items that need attention. More

by Gbradcsi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

May 01, 2025

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

April 26, 2025

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Staff is always very kind and friendly. The facility is clean and very welcoming. Appreciate the coffee and snacks. More

by brenda.skosky
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Recommend Dealer
Yes
Apr 26, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your kind words and we're glad you're happy with our snacks/coffee/service. We're here for you anytime.

April 26, 2025

Dealership Rating
Employee Rating

This dealership does a great job in every aspect. Trey provides great and fast service. More

by Doc
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We always strive to give our best to help our customers. We're delighted to hear you enjoyed Trey in our service department. You are always welcome to visit us here at Autohaus!

Apr 26, 2025

Autohaus BMW responded

Thank you for the 5 - star review! Our team of professionals is dedicated to providing everyone who visits our dealership on the best there is to offer. I'm glad Trey helped to make your experience such a positive one.

April 25, 2025

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Everyone at Autohaus is friendly, professional, and helpful. I really like James's video of my car, and his repair work (alignment) is absolutely perfect. Trey is great to deal with and gives honest ad More

by rburgdorf72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Apr 26, 2025

Autohaus BMW responded

Thanks for the 5 -star review! We're delighted that you enjoyed Trey in service, and James video from the technician. Providing exceptional experiences is out top priority, and your feedback is what motivates us to keep striving.

April 12, 2025

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I had a minor emergency and showed up at Autohaus late in the day. They took immediate control of the situation, the concierge drove me home and my car was ready for pick up before 9am tge next morning. Th More

by kco2011
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Concierge

Apr 14, 2025

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about your experience with Autohaus! We're here for you anytime.

April 05, 2025

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Very efficient check-in process repairs and estimates that were needed were very clear and concise. More

by Jschwan22
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Recommend Dealer
Yes
Apr 07, 2025

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!

April 04, 2025

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Clean and friendly. Service was quick and easy. Waiting area was bright and cheerful. Garage was clean More

by sandy.yahl
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Workmanship
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Recommend Dealer
Yes
Apr 04, 2025

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know

April 02, 2025

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Everyone is always so helpful and accommodating! Best dealership experience I’ve had so far More

by dautovicina
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Recommend Dealer
Yes
Apr 02, 2025

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

April 01, 2025

Dealership Rating
Employee Rating

The advisor was very nice, & helpful. Schedule was on time. Very nice experience. Would recommend BMW owners to this dealership. More

by Shufcheuk
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Recommend Dealer
Yes
Apr 01, 2025

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

March 20, 2025

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Employee Rating

From the time I brought the vehicle in it was a fantastic experience excellent service department I highly recommend Auto Haus BMW of Maplewood More

by osborne5760
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2025

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

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