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Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
124 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 8 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

technician training

express service writer training

4.9

124 Reviews

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124 Reviews of Trey Starnes

March 15, 2026

Dealership Rating
Employee Rating

This is a wonderful dealership. Very accommodating, very professional, always ready to help explain things, etc., etc. I cannot imagine purchasing my cars anywhere else! More

by Nancymacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson, Brandy Wise

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Mar 16, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with

March 11, 2026

Dealership Rating
Employee Rating

I took my ‘24 X7 in for its annual routine scheduled maintenance. As always, the service team was professional and provided timely communication. Special shout out to my service advisor, Trey Star More

by Don V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

Autohaus BMW responded

Don, thanks for the review! We're thrilled that you had an amazing experience with Trey in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

March 09, 2026

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Employee Rating

Unable to repair rear traffic alert system, which is concerning as this is a safety issue in backing up More

by Docrobfischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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March 03, 2026

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They were courteous, professional, with skilled service technicians, and the dealership offered the amenities a customer would want. More

by iamstevehoffmann
Service Communication
Recommend Dealer
Yes
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Mar 03, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

February 25, 2026

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Employee Rating

Everyone was very friendly and kept me informed of the status of my vehicle. The loaner car was great and appreciated. More

by Henryhalverson50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2026

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your time here with us. We will be sharing your feedback with our team, and please revisit us again!

February 02, 2026

Dealership Rating
Employee Rating

Great friendly service. Last service shorter than anticipated. Waiting area is very comfortable and coffee is available. More

by BobA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson

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Feb 02, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services once again with a positive experience.

January 16, 2026

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Employee Rating

Wonderful experience. . Very helpful, very attentive, always calling me letting me know what's going on. More

by davidsiebert666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services with a positive experience.

January 16, 2026

Dealership Rating
Employee Rating

Area provided at dealership while waiting for service was very nice. I was kept advised of progress of service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, and we're committed to making all of customers happy. If there's anything else we can help you with please don't hesitate to let us know.

January 16, 2026

Dealership Rating
Employee Rating

Professional and very helpful . Best BMW dealership in St. Louis area . I have owned multiple German cars but had best experience with them . More

by himanshu77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Autohaus BMW responded

Thank you for your thoughtful review! We truly value your continued support and your feedback helps us grow and improve you with great service. Please don't hesitate to reach out if you ever need anything else.

January 08, 2026

Dealership Rating
Employee Rating

Always attentive to my needs. Courteous. Professional service in a timely manner. I have never been disappointed. More

by stevepphelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2026

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to work with you at Autohaus. We can't thank you enough for your support and can't wait to have you with us again.

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