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Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes | Page 13

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
130 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 9 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

technician training

express service writer training

4.9

130 Reviews

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130 Reviews of Trey Starnes

November 16, 2023

Dealership Rating
Employee Rating

Wonderful service as always. Pleasant and attentive technicians and lovely waiting room with beverages and snacks. More

by Manning635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Brittany Weiss , Patti Kupfer

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Nov 16, 2023

Autohaus BMW responded

Thank you for recommending us in your review! We're glad we made your experience with us a great one and happy to help you again when needed.

November 14, 2023

Dealership Rating
Employee Rating

Trey at Autohaus is fantastic. He handled a difficult repair situation with aplumb. Thank you, Trey! More

by S
Recommend Dealer
Yes
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Nov 14, 2023

Autohaus BMW responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

November 14, 2023

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Employee Rating

Great service. Had to wait a week before they could service the vehicle. Friendly and accommodating More

by boyd.jamesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

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Nov 14, 2023

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for service. Your feedback is appreciated. Please come visit us again soon!

November 10, 2023

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Employee Rating

Trey gave excellent service by keeping me informed each day of the status of the repair on my vehicle. More

by urablesed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2023

Autohaus BMW responded

We're delighted to know that Trey exceeded your expectations! Your kind words mean the world to us, and we can't wait to share your compliments with Trey.

November 10, 2023

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Employee Rating

This dealership is well run, friendly, clean, knowledgeable, caring, good snacks and good product- nice. More

by mlowe52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer

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Nov 10, 2023

Autohaus BMW responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

November 08, 2023

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Employee Rating

Incredible communication. Reviewed multiple options on what was best for my 530. Car feels like new! More

by Mcrnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2023

Autohaus BMW responded

Thanks for the review! We are glad to hear we provided you with top-notch service. We appreciate the feedback and would love to work with you again.

November 07, 2023

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Employee Rating

Chris Clem, Schei and Trey are all first rate. I would not take my car anywhere else for service and my next purchase will absolutely be an auto house. With SteveZitko. More

by tayco2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Steve Zitko , Shai

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Nov 07, 2023

Autohaus BMW responded

THANK YOU VERY MUCH FOR YOUR FEEDBACK AND 5-STAR RATING. WE STRIVE TO KEEP OUR CUSTOMERS VERY HAPPY.

November 02, 2023

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Employee Rating

Service tech was great, staff was prompt and delightful. Techs were spot on and accurate with their diagnosis l. More

by nicholas.mcknight1981
Recommend Dealer
Yes
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Nov 02, 2023

Autohaus BMW responded

THANK YOU FOR A WONDERFUL RATING !

October 23, 2023

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Employee Rating

Autohaus is the best dealership around. Sales and service are excellent. They provide a live video of the service work More

by jm1fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Heather Vivrett, Steve Emerson, Todd Feuerhaken, Brandon Pittman, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer

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Nov 02, 2023

Autohaus BMW responded

"Thank you so much for taking the time to leave us feedback."

October 20, 2023

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Employee Rating

1st time here and service was stellar! Patti is a gem! I will be back! More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer, Patti

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Nov 02, 2023

Autohaus BMW responded

Thank you for your feedback, we appreciate your kind words and are so glad you had a great experience with us.

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