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Trey Starnes
138 Reviews
My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department
Read moreDealership Experience
3 yrs
Industry Experience
11 yrs, 2 mos
Specialties & Trainings
technician training
express service writer training
138 Reviews
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138 Reviews of Trey Starnes
May 16, 2025
I have always received excellent service at Autohaus. The professionalism that they show when you arrive, the time my service advisor Trey took to understand our concern, and the explanation/video the se The professionalism that they show when you arrive, the time my service advisor Trey took to understand our concern, and the explanation/video the service tech, Mateo, provided to us about the service of the vehicle really made us happy that we found autohaus for service of our car. Thanks to all! More
by dianaven
May 14, 2025
I ran over some white road paint with my black X2. I was devastated, not knowing how it it could be cleaned. But the detail shop was awesome. All the white paint was cleaned off of the car, even unde I was devastated, not knowing how it it could be cleaned. But the detail shop was awesome. All the white paint was cleaned off of the car, even under the fender walls. Totally impressed. While my car was with them, the service department called and told me my car needed an oil change. This is my first BMW, and so far it's been awesome !! Side Note. Also love the video that the service rep texted to me about my car. More
by jmloskill
Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer, Robert ??? with Detailing. He was very friendly and helpful.
May 09, 2025
Great service by all personnel, particularly Trey. Easy to make appointment. Love the video describing work performed and current status. No pier for BMW service. Easy to make appointment. Love the video describing work performed and current status. No pier for BMW service. More
by Dick
May 07, 2025
Friendly staff and wonderful customer service. This will be my new go to whenever I need service This will be my new go to whenever I need service More
by Teend_5
Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer
May 01, 2025
Excellent service. Very meticulous and the mechanic made me aware of items that need attention. Very meticulous and the mechanic made me aware of items that need attention. More
by Gbradcsi
Other Employees Tagged: Todd Feuerhaken
April 26, 2025
Staff is always very kind and friendly. The facility is clean and very welcoming. Appreciate the coffee and snacks. The facility is clean and very welcoming. Appreciate the coffee and snacks. More
by brenda.skosky
Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer
