Troy Stoops | Page 9

Went there to purchase new car very professional every thing when smooth best trade offer in long time cars very good on gas also has great sercecplan 👍👍👍👍👍 thing when smooth best trade offer in long time cars very good on gas also has great sercecplan 👍👍👍👍👍 More

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I highly recommend RC Hill Mitsubishi! Jacob and the staff were incredibly helpful! I had a positive experience and I love my brand new Mitsubishi Outlander! staff were incredibly helpful! I had a positive experience and I love my brand new Mitsubishi Outlander! More

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Thanks Jacob and Troy for getting me in my new car!!! I love it. The process was actually pretty quick and you made it very easy love it. The process was actually pretty quick and you made it very easy More

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This was our fourth purchase from them. We enjoy the Deland location always helpful and professional. Russell and Troy always go that extra mile to help you. Deland location always helpful and professional. Russell and Troy always go that extra mile to help you. More

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Troy and Robert were very professional and pleasant to work with. Whole experience was great! They took their time and answered all my concerns. Service dept always great. work with. Whole experience was great! They took their time and answered all my concerns. Service dept always great. More

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Awesome staff that went to work hard to get me in a vehicle that I needed but was not a grade a customer. Jacob Hill took care of me and next time I need a car, I'll be returning. vehicle that I needed but was not a grade a customer. Jacob Hill took care of me and next time I need a car, I'll be returning. More

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I am so glad i stopped here. It was a great experience from the start. Robert H is the best sales person ive worked with. from the start. Robert H is the best sales person ive worked with. More

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TOP NOTCH customer service! (Russell Ervast) was very courteous, friendly, and 100% knowledgeable. A+++++ Rating. I (HIGHLY) recommend this dealership. The whole staff was AWESOME!!! courteous, friendly, and 100% knowledgeable. A+++++ Rating. I (HIGHLY) recommend this dealership. The whole staff was AWESOME!!! More

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I bought a new car on 12-1-2020. I hate to admit but I was impressed at first. They seemed caring and concerned but I learned too late that it was a con job. I was vulnerable since my husband had died a f was impressed at first. They seemed caring and concerned but I learned too late that it was a con job. I was vulnerable since my husband had died a few months earlier. The salesman was okay but two managers were falling all over themselves pretending they were giving me extras at no cost. After looking at the paperwork I discovered that the “free” oil changes cost $800 and a service contract was $1200. When I questioned this, they double talked and said they had to account for giving me more for my two trade ins and I was given some money back. I kept the service contract since I’m alone and don’t want to chance high repair bills. I asked the manager for a copy of the contract and he did nothing! I had to call someone else to get the copy! Recently I needed paperwork to show my husband’s trade in because I was notified by the DMV that this car was uninsured and they would suspend my license! I asked for the paperwork that I should have received in the first place and got NO REPLY. Tim Hagen completely ignored me. Emailed another person and they ignored me. Had to call and leave voicemail and no returned call. Really aggravated at this point! I finally connected with Debbie who was a great help and immediately emailed the purchase order showing what I traded in. I am grateful for her but hope I never have to deal with this sales department again. They certainly changed and showed their true colors after they sold me the car. So much for customer service after the sale! I’m disappointed and disgusted! More

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Excellent customer service. Enjoyable experience from the start. Salesman John got me into a new car and out the door in 90 minutes. Highly recommended! the start. Salesman John got me into a new car and out the door in 90 minutes. Highly recommended! More

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