Derek Tenney

Derek answered all my questions and was courteous each time I spoke with him. My truck repair had a quick turnaround time, which was greatly appreciated. time I spoke with him. My truck repair had a quick turnaround time, which was greatly appreciated. More

by deidreeakin Verified Customer Verified Customer

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My only regret is that my car was totaled as it would cost more to fix then it was worth. I really wanted it looked over and let me know why the accelerator stuck. I had a very scary experience when I cost more to fix then it was worth. I really wanted it looked over and let me know why the accelerator stuck. I had a very scary experience when I was backing out of garage and the accelerator stuck and I could not brake.. I had the car in for a recall a few weeks before that for something about the hose to the brake fluid. Now I’m credited for an accident that may not have been my fault. I wanted an answer I never received. More

by jandseddy Verified Customer Verified Customer

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Awesome experience! Everything was explained and done beautifully! Very happy and vehicle is as good as new! We were kept up to date step by step what was happening. We Everything was explained and done beautifully! Very happy and vehicle is as good as new! We were kept up to date step by step what was happening. We will take our vehicle back here in the future! Thanks! More

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Once again, everyone was friendly and helpful. Angela from finance was very good and Louis took good care of us with the sale like always. Would like to recognize Derek down at the body shop as we Angela from finance was very good and Louis took good care of us with the sale like always. Would like to recognize Derek down at the body shop as well. He helped us this morning with a small problem with the hood/latch on the car. The people at the body shop have always been fast and efficient. More

by BENNYJPACE Verified Customer Verified Customer

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Kristin and the rest of the team were all such a help, quick responses to any issues I had and did their best to keep me up to date throughout the process. Would highly recommend going here quick responses to any issues I had and did their best to keep me up to date throughout the process. Would highly recommend going here More

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Chris and the guys at Klaben did a great job on my car and communicated. Highly recommend them. and communicated. Highly recommend them. More

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Derek was so helpful in keeping me up to date on what was going on with the repairs to my Jeep. I was very pleased working with him and the repairs to my Jeep. I highly recommend Klaben for purchasing a ve going on with the repairs to my Jeep. I was very pleased working with him and the repairs to my Jeep. I highly recommend Klaben for purchasing a vehicle and repairs! More

by amoneypennymrm Verified Customer Verified Customer

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Other than the long wait for parts (no fault of Klaben just the world we live in) the team at Klaben in Kent did a great job in updating us on where they were in the process. just the world we live in) the team at Klaben in Kent did a great job in updating us on where they were in the process. More

by rebekah_linger14 Verified Customer Verified Customer

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The people were Very helpful very thorough, and the work they did speaks for itself. they did speaks for itself. More

by BlackRam14 Verified Customer Verified Customer

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My buying experience at klaben was amazing! I never felt pressured and rushed into any decision throughout the process. Everyone I came into contact with at the dealership was willing to go out I never felt pressured and rushed into any decision throughout the process. Everyone I came into contact with at the dealership was willing to go out of their way to make sure I was happy with my decision. The follow up after my purchase was very considerate just in case I had any pressing questions or comments about the car. With that being said, I will definitely be returning to klaben in the future when I need my next vehicle! More

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