Tyler Erhardt

Technicians and customer service were amazing. . no appt. And I was serviced without hesitation. Ty . no appt. And I was serviced without hesitation. Ty More

Report | Print

Ray, my service advisor, consistently goes above and beyond to ensure I have the best experience possible. But it’s not just Ray-the entire service department, including the manager, is outstanding. Eve beyond to ensure I have the best experience possible. But it’s not just Ray-the entire service department, including the manager, is outstanding. Everyone is professional, friendly, and genuinely cares about their customers. Every visit to this shop is a positive and hassle-free experience. I highly recommend them to anyone looking for top-notch service! More

Report | Print

Excellent service, courtesy and professionalism. . the inspection of the car and oil change was completed quickly and efficiently. Overall, my first visit to Sport Mazda North was very positive exper . the inspection of the car and oil change was completed quickly and efficiently. Overall, my first visit to Sport Mazda North was very positive experience and I would highly recommend this dealership to anyone needing service. More

Report | Print

Service director Carlos is a jerk with a napoleon complex. His customer service skills are as short as he is. I’ve taken my vehicle that has a mere 6k miles on it three times in the last 2 months for complex. His customer service skills are as short as he is. I’ve taken my vehicle that has a mere 6k miles on it three times in the last 2 months for the same issue. I’m grateful that the factory warranty covered the repairs, but each time was a huge inconvenience. These higher ups sit at a desk all day and push papers but don’t read them. They are uneducated about the cars they’re selling and repairing. It’s counterproductive and sad. Carlos had Ray tell me that “this is the last time we’re covering this repair”, when I’ve read my vehicle’s manual and I know how to operate all parts of my vehicle. The issue with my vehicle is a manufacturing defect, not user error. More

Report | Print

Sport Mazda North staff is the best! My vehicle was serviced in a timely manner. And Tyler Erhart provided great service! My vehicle was serviced in a timely manner. And Tyler Erhart provided great service! More

Report | Print

Carlos made my morning so much better once I pulled up in the service area with a flat tire. He was so willing to help me without appointment and got the job done on time for me to make it to work. I appre the service area with a flat tire. He was so willing to help me without appointment and got the job done on time for me to make it to work. I appreciate it his help! More

Report | Print

Nice facility, staff was very helpful and communicated well. The video taken of my vehicle during the service was very helpful for making maintenance decisions for my Mazda. well. The video taken of my vehicle during the service was very helpful for making maintenance decisions for my Mazda. More

Report | Print

Absolutely love and highly recommend sport Mazda kudos to whole crew. Friendly and knowledgeable staff. Big kudos to Tyler, Brian and Lloyd for making me at ease and value customer whole crew. Friendly and knowledgeable staff. Big kudos to Tyler, Brian and Lloyd for making me at ease and value customer More

Report | Print

Great customer service , all the associates were very helpful. Then send me a video of them working on my vehicle. The washed my car afterwards which I was extremely grateful for. helpful. Then send me a video of them working on my vehicle. The washed my car afterwards which I was extremely grateful for. More

Report | Print

Make sure you check your air filter, fluids, and anything else they claim they will do for you. They did not fill up my fluids and did not change our air filter as asked previously. I wasn’t going to post du else they claim they will do for you. They did not fill up my fluids and did not change our air filter as asked previously. I wasn’t going to post due to an agreement I had with the leadership but they have now failed again on upholding their agreement. This is very disappointing. Might have to start using a different location. More

Report | Print