Tyler Johnston
Tyler Johnston at Burnsville Toyota

Tyler Johnston | Page 3

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8
185 Reviews
4.8

185 Reviews

Write a Review

Dealership Experience

6 yrs, 8 mos

Languages Spoken

English English

185 Reviews of Tyler Johnston

May 24, 2024

Dealership Rating
Employee Rating

The shuttle was immediately available, with prompt delivery back to my home. The shuttle also picked up me up at the agreed upon time: expectations excellently managed. More

by jsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Burnsville Toyota responded

Thank you for the 5-star review! We're thrilled to hear that our shuttle service met your expectations with prompt delivery and pickup. We appreciate your feedback and look forward to serving you again at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 24, 2024

Dealership Rating
Employee Rating

Great service advisors and techs, doesn't ever offer discounts especially loyalty but always communicates well. More

by POTSWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Mitchem

May 28, 2024

Burnsville Toyota responded

Thank you for sharing your experience with us. We appreciate your feedback on our service advisors and technicians. Thank you for the feedback regarding discounts, we will take that into consideration. If there's anything else we can do for you, please feel free to reach out. We look forward to serving you again at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 23, 2024

Dealership Rating
Employee Rating

Tyler was very helpful. He has helped me before and I appreciated his service again More

by mclendening
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 24, 2024

Burnsville Toyota responded

Thank you for taking the time to leave a 5-star review for Burnsville Toyota. We are thrilled to hear that Tyler provided you with exceptional service once again. We truly appreciate your continued loyalty and look forward to assisting you in the future. Please don't hesitate to reach out if you need anything else. Thank you again for choosing Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 23, 2024

Dealership Rating
Employee Rating

Tyler reviewed the maintenance history and suggested what needed to done. He gave an estimated time frame to complete the tasks and was right on with the time required and final cost.💲 More

by mzrph1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Burnsville Toyota responded

Thank you for taking the time to share your positive experience, Tyler. We are delighted to hear that you were satisfied with Burnsville Toyota's service. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 21, 2024

Dealership Rating
Employee Rating

I have always liked the whole service experience at Burnsville Toyota. The quality of everything is top notch. I don't even whine when I have to pay the bill. LOL. More

by LARS2295
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2024

Burnsville Toyota responded

Thank you for the fantastic review, Lars! We are thrilled to hear that you had a top-notch experience with us at Burnsville Toyota. We appreciate your kind words about our service quality. Looking forward to your next visit! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 20, 2024

Dealership Rating
Employee Rating

Know what he is doing. Educated, helpful and kind. Friendly and professional. Thanks see you again More

by ALIXX110
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 22, 2024

Burnsville Toyota responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Burnsville Toyota. We strive to provide excellent service, and we're glad that you found our team to be educated, helpful, and friendly. We look forward to welcoming you back again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 19, 2024

Dealership Rating
Employee Rating

Staff were friendly, knowledgeable, listened, quickly diagnosed and solved my car's issues. Every visit has been first-rate. Better than Chicago dealership. Great!!! More

by gregdezulskis
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 21, 2024

Burnsville Toyota responded

Thank you so much for your kind words, Greg! We are thrilled to hear about your excellent experience with Burnsville Toyota. Our team is dedicated to providing top-notch service and making sure every visit exceeds your expectations. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 17, 2024

Dealership Rating
Employee Rating

Service was done in a reasonable amount of time and the technician went over everything that was done to my satisfaction. More

by BR_NEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Burnsville Toyota responded

Thank you for the excellent review! We are thrilled to hear that you had a positive experience with Burnsville Toyota's service team. Providing thorough explanations and efficient service is what we aim for with every customer. We look forward to serving you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 13, 2024

Dealership Rating
Employee Rating

The service was fast, great, and right to the point. The technician who assisted me went above and beyond. More

by HODGSONJANDREW
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2024

Burnsville Toyota responded

Thank you, Andrew, for sharing your positive experience with Burnsville Toyota! We are delighted to hear that our technician provided excellent and efficient service. We appreciate your kind words and look forward to serving you again in the future. Safe travels! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 07, 2024

Dealership Rating
Employee Rating

i dont' mind filling out reviews but dont' have time for a wordy review each time. More

by RISKALLAM
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Service Time
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Recommend Dealer
Yes
May 09, 2024

Burnsville Toyota responded

Thank you for the 5-star rating! We appreciate your time and willingness to leave feedback, even if it's brief. Your support means a lot to us at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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