Tyler Ratledge | Page 47

Buy here - GREAT Sales Team!! Buying a car is not on our list of "fun" things to do, however the Sales Team at Toyota of Cleveland went more than above and beyond for us. We went i Buying a car is not on our list of "fun" things to do, however the Sales Team at Toyota of Cleveland went more than above and beyond for us. We went in hoping to trade two vehicles and purchase a Toyota but were unsure of what would work with our budget. The monthly payment amount was top priority for us, as we were wanting to consolidate vehicles and save a little money in the process. Gregg Bain was helpful, honest, and worked very hard to make sure we got something we would be satisfied with - all while staying within our budget. Tyler Ratledge and Justin Chretien were beyond helpful with Financing and Trade-In. We have been CarMax customers in the past, but can honestly say that we will never go back. Toyota of Cleveland provided a great experience while ensuring that our needs and concerns were not only listened to, but worked very hard to be met. We will definitely be back and look forward to doing more business with them in the future. Thank you so very much!! More

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#1 dealer in Cleveland and Chattanooga Grate customer service. No pressure at all, I knew what car I like and they get me my options to get it and at the end averting we talk was done. Grate customer service. No pressure at all, I knew what car I like and they get me my options to get it and at the end averting we talk was done. More

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Great Customer Service Wonderful experience buying my 2018 4 Runner. Great customer service from everyone I dealt with. Will defiantly buy from them again and will refer my Wonderful experience buying my 2018 4 Runner. Great customer service from everyone I dealt with. Will defiantly buy from them again and will refer my friends and family More

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Great dealer! I came from out of town to test drive the 2008 Nissan Maxima. I spoke with Justice & Joey and explained my situation and needs to them. They did every I came from out of town to test drive the 2008 Nissan Maxima. I spoke with Justice & Joey and explained my situation and needs to them. They did everything in their power to get me into the car I wanted. Great car and great guys. I would definitely recommend this dealer 10/10!!! More

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best experience i have ever had in auto dealership We own a 2009 camry hybrid and decided to look for another. Went on line and found one in cleveland tn a 2012. We drove the short distance from chatta We own a 2009 camry hybrid and decided to look for another. Went on line and found one in cleveland tn a 2012. We drove the short distance from chattanooga to cleveland where we were greeted by preston white. He was very attentive to all are questions and let us take the car on a test drive. When we returned he introduce us to joey abdullah who made us feel very comfortable with no pressure in buying a car. They both made it clear if there was anything they could do to get our business they would. We were invited to take the car home for a day so would could get a real feel for the car and bring it back the next day. We did that and while at home my wife noticed some slight hail damage to the trunk and roof. When I let Joey know about this he took the car to and auto shop that the dealership uses and had the repair taking care of. With out going the extra mile to this I am sure my wife would not have bought this car. Preston and Joey were great and we enjoyed our buying experience.They were always upfront with us about every thing. Tyler the finance guy was also a real pleasure made paper work effortless. We feel we got good value at fair price. More

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Excellent Sales Experience Taylor Alton was our sales person and we appreciated his genuine approach to taking care of us and informing us on the vehicles. He was well prepared Taylor Alton was our sales person and we appreciated his genuine approach to taking care of us and informing us on the vehicles. He was well prepared and willing to help with any questions or concerns. We appreciated his down to earth approach and felt at ease while working with him. More

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Great people to work with in my purchase Juan Carlos Lopez was our sales associate that made a great experience for me with my new car purchase. Easy to work with and very straight forward Juan Carlos Lopez was our sales associate that made a great experience for me with my new car purchase. Easy to work with and very straight forward More

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Buying a new car The salesman was very patient with me as I decided which car I wanted. He expects what the vehicle was equipped with and explained everything I asked. The salesman was very patient with me as I decided which car I wanted. He expects what the vehicle was equipped with and explained everything I asked. More

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Multiple Car Trade In Overall our experience was "Excellent". We had an appointment to test drive a new 2018 Toyota Highlander Limited Platinum vehicle. We drove two vehi Overall our experience was "Excellent". We had an appointment to test drive a new 2018 Toyota Highlander Limited Platinum vehicle. We drove two vehicles 88 miles from Maryville, TN to consider trading on a specific new Highlander . When we arrived, it turned out the vehicle had been loaned out overnight for a test drive by another potential buyer. We were not happy! Justin Chretien and Mason (our new sales rep.) apologized for the situation and said they would do everything possible to make things right. And they did! They turned a negative into a positive by letting us test drive another Highlander Limited Platinum model (to be sure we liked it) and then upon our approval helped us locate a vehicle with the exterior and interior color we wanted. They retrieved this desired vehicle from another dealership, and we traded vehicles for the price we wanted. All ended very positively. All the staff at Cleveland Toyota were very friendly and professional. The overall experience was great. Their goal was to make us happy and they were successful. You should check out this dealership. They will make it worth your while! More

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Traded vehicles Greg is very personable and knowledgeable about Toyota vehicles. He is always available and very helpful in making the right decision on a vehicle. Greg is very personable and knowledgeable about Toyota vehicles. He is always available and very helpful in making the right decision on a vehicle. We will continue to use Greg as our Sales Agent. More

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