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U.B. Dominguez
U.B. Dominguez at Toyota of Lancaster

U.B. Dominguez | Page 15

Service Adviser

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
292 Reviews
4.8

292 Reviews

Write a Review

292 Reviews of U.B. Dominguez

September 23, 2023

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Employee Rating

I love toyota this is the only place I let work on my car great dealership More

by alajahandjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 19, 2023

Dealership Rating
Employee Rating

She is a good person to the best of her ability. see you next time. When I come back to Toyota. More

by amakachris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Sep 19, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

September 09, 2023

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Employee Rating

Excelente service , professional. And fast , very happy with the work the did I will recommend anytime More

by veronicanevares73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Sep 11, 2023

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 07, 2023

Dealership Rating
Employee Rating

Toyota of Lancaster has exceptional service, the staff is courteous technicians are knowledgeable, always a great experience. More

by MamaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Sep 07, 2023

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our Team. We hope to welcome you back!

August 28, 2023

Dealership Rating
Employee Rating

I'm satisfied with my service, job was done in time. Friendly customer service I was given More

by ayala.enrique1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Aug 28, 2023

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 24, 2023

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Employee Rating

The bottom of my vehicle was not screwed on when given back to me, which caused mud to get trapped after the tropical storm. Car lost power. More

by None of your business
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Sonny Asaad, Annie Vodegel, Chanin Yescas, Letter is wonderful

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Aug 24, 2023

Toyota of Lancaster responded

I'm so sorry this happened to you. I would like a chance to make this right. Are you able to bring in the vehicle so we can take a look at it or if you would like to call me you can reach me directly at (661) 952-2103

August 24, 2023

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Employee Rating

THE EMPLOYEE IN CHARGE OF THE SSERVICE I NEEDED DESERVES A "DOUBLE-UP" ON VACATION TIME!!!!! More

by KALEAGLE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 24, 2023

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that U.B. Dominguez receives the recognition he deserves. Thank you again and have a great day!

August 18, 2023

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Employee Rating

I paid over 2,300 dollars and they did not complete everything I paid for. They did not do the balance of the tires and also the alignment (I believe). Not sure what else they did not do. Now I don’t t More

by OMADR001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

Report | Print
Aug 18, 2023

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

August 15, 2023

Dealership Rating
Employee Rating

Great place, great employee's. ..dont push things you don't need...on time when they tell you it will be ready...up dates to your phone More

by mr_ndrws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos, Melissa Larios, Douglas Velasco, Gus Alatorre

Report | Print
Aug 15, 2023

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 10, 2023

Dealership Rating
Employee Rating

Awesome experience Mr Bravo. Was on point n the snacks lady is adorable I’ll definitely return More

by ANNNEBBLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

Report | Print
Aug 10, 2023

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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