U.B. Dominguez
U.B. Dominguez at Toyota of Lancaster

U.B. Dominguez | Page 30

Service Adviser

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of U.B. Dominguez

November 06, 2019

Dealership Rating
Employee Rating

Improving services Lancaster Toyota has improved their services and speed a lot. I no longer feel like I have to drive to Santa Clarita for service. Thank you! More

by maurinebutler19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 18, 2019

Dealership Rating
Employee Rating

Recall My daughter has taken our car 2 times for the air bag recall yet it has not been fixed. First time they said they needed to order part so they resched More

by LINDAMC.31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 18, 2019

Toyota of Lancaster responded

Hi Linda, We apologize for the inconvenience, unfortunately when we had your daughter come in her vehicle needed an additional part due to the serial# missing on the actual airbag. This is not something that we know until the vehicle has been taken apart, it only happens on a very small amount of vehicles and we are not allowed to order the part until it is discovered. Your daughters service advisor called and left a message a couple of days ago to reschedule the appointment, we also just left another message this morning. We are very sorry for the inconvenience, it is definitely not our intention to waste your time. Her appointment for Saturday is still good if she would like to keep it or you can call our Service department at 661-945-5505 to schedule a more convenient appointment. Have great day!

October 15, 2019

Dealership Rating
Employee Rating

Recall service. Timely and accurate service. Friendly cashier and shuttle staff. I would absolutely come back as needed. Everyone needs to come and enjoy this great s More

by sanchezfrancisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 03, 2019

Dealership Rating
Employee Rating

Reliable Greeted with a smile, information and suggestions for my vehicle needs and repairs to keep me safe and running on the road. Thanks Sierra Toyota More

by APARICIOR818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston , Chanin Yescas

September 21, 2019

Dealership Rating
Employee Rating

2018 Camry Great dealership to work with bought a Tacoma a few years back, this time it was a used 2018 Camry . All the staff is great, would buy again and recom More

by PRERANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Alvarez, Edgar Monico

August 22, 2019

Dealership Rating
Employee Rating

Great experience. Great customer service and great repair work done in a timely manner. My service provider was very efficient, helpful and kept me informed during the More

by VELBUZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Grabbit

August 16, 2019

Dealership Rating
Employee Rating

Car Recall The two service technicians that met with me did an excellent job in explaining things to me and then contacting me in a timely manner. More

by yrbkqu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Gonzales

August 15, 2019

Dealership Rating
Employee Rating

Good coverage Apparently the initial service man did not order or receive all of the parts needed to address our vehicle recalls. U B filled in and saw that all was More

by DW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

August 12, 2019

Dealership Rating
Employee Rating

Wonderful Staff always friendly and helpful. Was explained what was needed and prices upfront. Was kept informed through process. Fixtures and fluid changes did More

by BGBRD2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

August 08, 2019

Dealership Rating
Employee Rating

Fix my driver side fog light Since I bought the truck the driver side fog light is loose. On every street bump or hole the light always moves. I believe this is the 7th time I t More

by crubio1028
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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