Vanessa Moreno | Page 2

Have purchased here before which was a good experience. Today we had another enjoyable time with all we met at Bob Baker Subaru. The computer systems crashed as we were awaiting trade in value to be determ Today we had another enjoyable time with all we met at Bob Baker Subaru. The computer systems crashed as we were awaiting trade in value to be determined. We began to worry that things weren’t going our way. Uzair assured us that it will all work out. About 2 hrs later the system came back up and our trade in numbers came out in our favor! The deal was struck and we drove off in our new Subaru!😁 More

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I can’t begin to tell you how impressed I was with both Terrence and Shannon. That kind of professionalism, coupled with tremendous personalities is rare, but the enthusiasm and the extra time they spent w Terrence and Shannon. That kind of professionalism, coupled with tremendous personalities is rare, but the enthusiasm and the extra time they spent with me was particularly impressive. I don’t know how Terrence finds time because he really went over and above explaining to me, the technology extremely impressive More

by MCORRIGAN0 Verified Customer Verified Customer

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In a car market where dealer markups are crazy high and dealer add ons and dealer accessories are bald face ripoffs, it was refreshing to find a high quality car at MSRP with no dealer markups. I was treat dealer add ons and dealer accessories are bald face ripoffs, it was refreshing to find a high quality car at MSRP with no dealer markups. I was treated with civility by Sean and Yuri. It was a good car buying experience. More

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Felt at home nice people, the process was easy and fast. the environment was pleasant the environment was pleasant More

by WSANTOS03 Verified Customer Verified Customer

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Wonderful service! I came in to buy a new car and had the keys in my hand within an hour! I came in to buy a new car and had the keys in my hand within an hour! More

by V.ABDURAHMANOV11 Verified Customer Verified Customer

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Close to home, easy to find. Vanessa and Feddri are very accessable and customer focus. Vanessa and Feddri are very accessable and customer focus. More

by GOBULLDOGS Verified Customer Verified Customer

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Amazing car buying experience. Terry was very knowledgeable, friendly and so helpful. Would highly recommend Bob baker! Our salesman Terry made everything so easy and not stressfu Terry was very knowledgeable, friendly and so helpful. Would highly recommend Bob baker! Our salesman Terry made everything so easy and not stressful at all. He showed me how everything worked on the crosstrek and told me several times call him with any questions. I also want to thank Vanessa for keeping me informed of the cars arrival and making sure I was the first to try the car. Everyone went above and beyond. I told Terry this is the best car buying experience I’ve every had. He also followed up with me a couple days after I left the lot to see if lol was ok. He showed me all the departments and where to com in for repairs. Even though Carlsbad is a bit of a drive for me I would feel so comfortable coming just there for service More

by MAUREENWARREN Verified Customer Verified Customer

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We had an appointment with a sales person she didn't say she wouldn't be there and gave us another person. Told we were pre-approved and they still ran our credit through 6 other companies so now we have 6 she wouldn't be there and gave us another person. Told we were pre-approved and they still ran our credit through 6 other companies so now we have 6 dings on our credit instead of 1. Online the car wS supposed to have 2 keys. It only had 1. If we want a second key it is $268. Not happy More

by PELOQUIN04 Verified Customer Verified Customer

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We worked with Terry and I cannot say enough good things about our experience! From the moment we walked onto the lot and until we drove away in our new Subaru Outback, Terry was helpful, kind and supportiv about our experience! From the moment we walked onto the lot and until we drove away in our new Subaru Outback, Terry was helpful, kind and supportive. He listened to what we wanted and showed us all of our options. This was our first time buying a new car and Terry thoughtfully and patiently explained everything to us along the way. We left feeling so well taken care of and have already recommended Terry and Bob Baker Subaru to several friends. You can earned customers for life. More

by MEGAN.MEEK Verified Customer Verified Customer

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