Venicia Sides | Page 12

Excellent professional care. By both Venica and the staff, I would recommend it to anyone. By both Venica and the staff, I would recommend it to anyone. More

by Palaciosjeme Verified Customer Verified Customer

Report | Print

Had a shuttle waiting for me once I had arrived and ready for when it came down to picking up vehicles once done. Had a great conversation with the shuttle drivers going back home. The vehicle was done the s for when it came down to picking up vehicles once done. Had a great conversation with the shuttle drivers going back home. The vehicle was done the same day and it was only 100 just for the whole service which incduled a tire change , oil change and a check up up the vehicle. More

by j.blanco5115 Verified Customer Verified Customer

Report | Print

Friendly and efficient customer service all around! I was called sooner than expected informing me my car was ready for pick up. I was called sooner than expected informing me my car was ready for pick up. More

by KCD Verified Customer Verified Customer

Report | Print

Venicia is very courteous and very easy to work with. Highly recommend her as a service advisor! Highly recommend her as a service advisor! More

Report | Print

Venicia Sides is friendly, knowledgeable and courteous to her customers. She knows her products and is easy to work with. her customers. She knows her products and is easy to work with. More

by KSIDES Verified Customer Verified Customer

Report | Print

I recommend them, they have helped me 100% in all aspects, they are the best, I thank them very much. aspects, they are the best, I thank them very much. More

by Steven Torres Verified Customer Verified Customer

Report | Print

The service department was thorough in identifying the problem and explaining it to me. They also offered a loaner while they performed the diagnostics. problem and explaining it to me. They also offered a loaner while they performed the diagnostics. More

by Nealycasper9539 Verified Customer Verified Customer

Report | Print

Great experience. Welcoming and friendly. Fast customer service and honest upfront policies. Would recommend to friends. Welcoming and friendly. Fast customer service and honest upfront policies. Would recommend to friends. More

by khejdak Verified Customer Verified Customer

Report | Print

In December of 2024, I bought my car from them after my original was totaled in an accident. Agreed on price, test drove it, loved it. When my dad and I came to pick the car up the next day, (my dad had ar original was totaled in an accident. Agreed on price, test drove it, loved it. When my dad and I came to pick the car up the next day, (my dad had arrived first) and he let me know there were issues starting the car, and it seemed that the techs and salesman were previously aware of these issues. When I arrived, they tested the battery that the service guy said was good and he just tested. When we tested the battery, he said it was no good and replaced it. Car started fine, so I wasn’t worried. Now, six months later, the car is having starting issues. I took it back to you guys and now you say the starting motor is bad? Not only that, but the car that passed a safety inspection is leaking oil, has a bad brake caliper, and most concerning has ball joints with “excessive play”. You wanted to charge me 6500 for a car I bought for 12-13K. I took it to a reliable shop that I have been working with for over 5 years on multiple vehicles, and he couldn’t find anything past the starting motor (which it seemed like you guys were aware of 6 months ago). I was so disappointed because the GM seemed to care about sales/service experience, but does not have his team ready to deliver on the expectation. The Zeigler name is on a lot of dealerships, and I really want to trust it and keep working with this dealership but I don’t think I can after I was misled and charged $129 for it. Thanks for the oil change. More

by michaelbrath8 Verified Customer Verified Customer

Report | Print

Quick and reasonable Venicia was a pleasure to work with. She made sure I was out in a reasonable time and explained everything that was needed thoroughly. She made sure I was out in a reasonable time and explained everything that was needed thoroughly. More

by Palaangie Verified Customer Verified Customer

Report | Print