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Victor Hertado
Victor Hertado at Davis Acura

Victor Hertado | Page 4

Service Advisor

Davis Acura

2051 Lincoln Hwy
Langhorne, PA 19047

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4.3
220 Reviews
4.3

220 Reviews

Write a Review

220 Reviews of Victor Hertado

October 12, 2023

Dealership Rating
Employee Rating

Professional, knowledgeable, courteous service. Work was completed on time as promised. Waiting area was clean and comfortable More

by GEEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2023

Davis Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

October 05, 2023

Dealership Rating
Employee Rating

Very accommodating to my schedule and pleasant to work with. Clear explanation of work performed. More

by bmagrann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Caphil Sooknanan

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Oct 05, 2023

Davis Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 28, 2023

Dealership Rating
Employee Rating

The dealer ship in question is priced incredibly high, and tried to price gouge me on unnecessary repairs More

by ndg93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 02, 2023

Davis Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Steve Pulli Service Manager 215-943-7000 extension 1503

September 26, 2023

Dealership Rating
Employee Rating

Professional customer service, clean waiting area. The wait time was longer than I anticipated, but overall I was satisfied with the service More

by LATOYAMLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 26, 2023

Davis Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Davis Acura, we look forward to having you as a valued customer for many years to come! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 25, 2023

Dealership Rating
Employee Rating

Very nice organized, appointment in time, nice customer service, fast, waiting room and good coffee More

by innanester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Caphil Sooknanan

Report | Print
Sep 26, 2023

Davis Acura responded

Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

Sep 28, 2023

innanester responded

Thank you for nice service

September 18, 2023

Dealership Rating
Employee Rating

I trust Davis Acura with the service of my MDX. The service manager even pointed out that one of the services I thought was needed was already taken care of by a previous service which saved me $1 More

by BRIAN586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Riley, Chris Yates, Caphil Sooknanan

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Sep 19, 2023

Davis Acura responded

Thank you, Brian It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Davis Acura! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 14, 2023

Dealership Rating
Employee Rating

Very courteous and prompt notification when vehicle was done. Will definitely be back for another car More

by MEGG920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Caphil Sooknanan

Report | Print
Sep 15, 2023

Davis Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 07, 2023

Dealership Rating
Employee Rating

They aim to please! Have been going there for more than 15 years & I keep going back. More

by GSUSSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 08, 2023

Davis Acura responded

Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 05, 2023

Dealership Rating
Employee Rating

Absolutely love Davis Acura. Everyone is so kind and knowledgeable. The service department is great. More

by jackieL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Riley, Steve Pulli, Chris Yates, Frank Pineda, Mark Hartman, Angela Belmonte, Caphil Sooknanan

Report | Print
Sep 05, 2023

Davis Acura responded

Thank you, Jackie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Davis Acura. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

September 04, 2023

Dealership Rating
Employee Rating

They are very fair and understanding in explaining what work needs to be done on your car. More

by TRIINNI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 05, 2023

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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