Victor Hertado | Page 5

Nice people, easy to get an appointment, loaner car available if needed, and if you choose to wait while your car is serviced, there is a very comfortable customer lounge. Oh, I also like the free car available if needed, and if you choose to wait while your car is serviced, there is a very comfortable customer lounge. Oh, I also like the free car washes for the life of my car. More

by JOESTRENK Verified Customer Verified Customer

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The customer service is always much appreciated. Thank you. I'm always happy when I leave. Thank you. I'm always happy when I leave. More

by mcculley.billl Verified Customer Verified Customer

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Acura technicians always do an excellent job at maintaining my cars. I have full confidence in their expertise. I am yet to be dissapointed. maintaining my cars. I have full confidence in their expertise. I am yet to be dissapointed. More

by WRoque Verified Customer Verified Customer

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They are always friendly, polite and professional. I appreciate their dedication to service and willingness to answer questions. I appreciate their dedication to service and willingness to answer questions. More

by KKHENRY65 Verified Customer Verified Customer

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I loved being that I was able to schedule online and everyone was very friendly and accommodating. everyone was very friendly and accommodating. More

by Nallely Verified Customer Verified Customer

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Always awesome service! Service advisors are very friendly, knowledgeable and accommodating. Automated phone system needs to be better. Much to long to get a hold of a live Service advisors are very friendly, knowledgeable and accommodating. Automated phone system needs to be better. Much to long to get a hold of a live person. More

by mitchko311 Verified Customer Verified Customer

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Service is always excellent. Attention to detail is always given. They communicate about service very effectively. Attention to detail is always given. They communicate about service very effectively. More

by jenboccagno Verified Customer Verified Customer

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Best customer service in the area. I have other car that get service in other dealership and Acura is by far the best I have other car that get service in other dealership and Acura is by far the best More

by randallcharles6 Verified Customer Verified Customer

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I brought my car in without an appointment as my ar indicated that there was a transmission issue. The service department took it in immediately to determine the issue. As the car is a 2021 TLX with on indicated that there was a transmission issue. The service department took it in immediately to determine the issue. As the car is a 2021 TLX with only 29,000 miles on it, I was shocked to understand how this could be. This was my 5th Acura. I was given a 2023 TLX as a loaner car while the service was being performed. I indicated that I had a schedule vacation on St Simons Island, GA, which is over 800 miles away. this was indicated not to be a problem. It took two and a half weeks to get in a new transmission, install it and road test the car. I got a call that it was ready, shortly after my return. The warranty covered the costs of repairs, and the car is running well. Victor kept me informed on the timing and did a great job on the repair work. Rich May More

by RICHMAY42 Verified Customer Verified Customer

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Hospitality service and provided a free car wash after service which save a time. Will do business again. service which save a time. Will do business again. More

by masterhoi Verified Customer Verified Customer

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