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Victor Montes

Overview Reviews (61) Inventory (41)

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Victor Montes

Victor Montes | Page 3

Sales Consultant

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

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5.0

61 Reviews

Overview Reviews (61) Inventory (41)

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5.0

61 Reviews

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61 Reviews of Victor Montes

October 12, 2024

Dealership Rating

Employee Rating

I purchased my 2019 infinity in Van Nuys and I live in Lancaster I prefer to do all my business with South Bay they know how to treat their customers great customers service. I would refer anyone to Infin Lancaster I prefer to do all my business with South Bay they know how to treat their customers great customers service. I would refer anyone to Infinity South Bay and I would purchased my next vehicle from South Bay dealership. Yall deserved a 5 * Thank for all the hospitality that you guys give. More

by MYEISHAWYATT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edson Trujillo

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Oct 12, 2024 -

INFINITI of South Bay responded

Thank you so much for your AWESOME review! We're honored that you chose to do business with INFINITI of South Bay, even with the distance. We're thrilled that our customer service continues to impress, our customers are our #1 priority! Your recommendation means the world to us, and we can't wait to help you with your next vehicle purchase. Thank you for the 5-star recognition, we appreciate your trust and look forward to welcoming you back in the future! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

December 07, 2023

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Employee Rating

This dealership is in very nice building / showroom, nicer stuff. I don’t had no trouble negotiating with dealership , they give me a fair price. Just be fair and honest they treat me fairly too. nicer stuff. I don’t had no trouble negotiating with dealership , they give me a fair price. Just be fair and honest they treat me fairly too. More

by BECKORETA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Harris, Willie Cheng

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Dec 21, 2023 -

INFINITI of South Bay responded

That's the bottom line, isn't it? Everyone likes being treated fairly; that's what we do here at INFINITI of South Bay. We build long-term client relationships by treating the client professionally, respectfully, and fairly. Add to that communicating in a helpful and friendly way, and you have the recipe for great client service. Thank you for taking the time to review INFINITI of South Bay and we are glad you enjoyed our new modern building and showroom. We look forward to seeing you again! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

November 16, 2023

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Employee Rating

ONG! This was the easiest transaction I’ve ever made on a vehicle. Victor, Larry, and Miles took very good care of me. The dealership was fully stocked w This was the easiest transaction I’ve ever made on a vehicle. Victor, Larry, and Miles took very good care of me. The dealership was fully stocked with vehicles and Victor and Larry had the perfect QX 50 waiting for me upon my arrival at the dealership. Everyone was so friendly and helpful! I will definitely be sending business their way!💕👍🏽👍🏽👍🏽👍🏽👍🏽 More

by Vanburenlinda22

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Anita Ruiz, Larry Harris , Miles Jones

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Dec 03, 2023 -

INFINITI of South Bay responded

Linda, This is so nice of you to leave such an amazing review of your sales experience with my sales team, you are most appreciated. It is great to learn that they made your transaction fast and easy! At INFINITI of South Bay we're about "EASY", it's the INFINITI of South Bay way! And thank you for calling-out Victor, Larry and Miles by name. We will be sure to recognize them in our Monday morning team meeting. We look forward to all the friends and family you'll be sending our way! Thank you so much. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

June 23, 2023

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Employee Rating

Super friendly and responsible team. Very good service and patient team. Excellent shopping experience thanks Very good service and patient team. Excellent shopping experience thanks More

by Carmenying

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kas Yeganeh, Larry Harris, Mike Molles , Miles Jones

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Sep 19, 2023 -

INFINITI of South Bay responded

Carmen, We are so pleased to learn that our team was super friendly, patient and provided good service. Thank you for sharing your sales experience here at INFINITI of South Bay. Unlike other dealerships, our goal is to first find out what is right for our client. Every client has different wants, desires and needs. It is only when you can match this with the right vehicle that you can truly deliver a positive experience. We are pleased to learn that your experience was excellent. Thank you for your business and we look forward to taking care of your service and maintenance needs in the years to come. Welcome to INFNITI of South Bay. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

June 08, 2023

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The dealership was amazing everyone was very nice and respectful and helpful, very Attentive, overall my experience was excellent. respectful and helpful, very Attentive, overall my experience was excellent. More

by ETEMPLES35

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh, Larry Harris, Kelvin Bratcher, Carlos Robles, Mike Molles, Chris Horikawa , Miles Jones, Andy Kim

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Sep 19, 2023 -

INFINITI of South Bay responded

Thank you personally for such a wonderful review, and for letting me know that my team was friendly, attentive, helpful and respectful. Delivering an exceptional experience is our goal. Count on INFINITI of South Bay for the best selection, the best prices and the best people in Southern California. We are here to serve you and thank you for selecting INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

April 21, 2023

Dealership Rating

Employee Rating

Entire staff are always courteous and professional. The cars are excellent and the service to keep them humming is stellar. The cars are excellent and the service to keep them humming is stellar. More

by CHRIS HAAS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edson Trujillo, Kas Yeganeh, Mike Molles , Miles Jones

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April 08, 2023

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Employee Rating

I was looking at purchasing a used SUV. Spoke with Larry that used car manager. Wow if he was my used car manager, he would not be employed what a big disappointment a very arrogant individ Spoke with Larry that used car manager. Wow if he was my used car manager, he would not be employed what a big disappointment a very arrogant individual. He is the one bad Seed in that Apple. That ruins the entire apple. I try to negotiate a few dollars off the car. He was very argumentative and standoffish in reference to my answer is no no no I can’t even come one dollar off so upon my counter offer there was no counter offer on his own matter fact, when I was trying to talk with him, he got frustrated and then all I heard was a dialtone My recommendation never try to purchase a used car from infinity of Southbay and I’m a person has purchased over 100 vehicles in my lifetime. This is my worst experience ever with dealing with a used car manager. More

by blakesarah

Sales Price Transparency

Purchase Time

Recommend Dealer

Other Employees Tagged: Kas Yeganeh, Larry Harris

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Apr 28, 2023 -

INFINITI of South Bay responded

It is unfortunate that we could not give you a better price than our best price. For a transaction to take place it needs to be acceptable to both parties. We would have loved to sell you a vehicle. Unfortunately we could not proceed with the transaction at the price you were willing to pay. Andrew Kim General Sales Manager INFINITI of South Bay

Apr 28, 2023 -

blakesarah responded

Your analogy is very unprofessional. It’s like a child writing that and furthermore, I will not change my view, because the truth is the truth I stand by with what I have written,

April 07, 2023

Dealership Rating

Employee Rating

Victor was very helpful, sending detailed info regarding the vehicles I was interested. Explained the features of the different vehicles he showed us. Pointed out the features during test drive so we can the vehicles I was interested. Explained the features of the different vehicles he showed us. Pointed out the features during test drive so we can actually see how it worked. More

by ERAISAKANA2

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Kim

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Apr 29, 2023 -

INFINITI of South Bay responded

How wonderful to hear about your purchase experience here at INFINITI of South Bay with Victor. Thank you for taking the time to share this with us and others. Our sales team is required to take quarterly training courses in order to keep their sales certification. Many of these courses include training on feature functionality so that they can demonstrate and explain how the vehicle technology works. Thank you. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

March 19, 2023

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Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrr Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :)Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) More

by KF0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz , Jerry Vargas, Ever Villalobos

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March 19, 2023

Dealership Rating

Employee Rating

Professional polite personable staff. Facilities are nice and clean. General manager is awesome he cares. Facilities are nice and clean. General manager is awesome he cares. More

by Stovallopez

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edson Trujillo, Kelvin Bratcher

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Dealership Inventory (41 Vehicles)

2027 INFINITI QX65 | new

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2027 INFINITI QX65

new

Graphite Shadow exterior

Automatic

All-wheel Drive

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2024 Jeep Grand Wagoneer L | used

$58,980

2024 Jeep Grand Wagoneer L

used

Bright White Clearcoat exterior

Automatic

Four-wheel Drive

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2027 INFINITI QX60 | new

$62,050

2027 INFINITI QX60

new

Radiant White exterior

Automatic

Front-wheel Drive

$62,050

View Vehicle Details

View Details

2027 INFINITI QX60 | new

$62,100

2027 INFINITI QX60

new

Radiant White exterior

Automatic

Front-wheel Drive

$62,100

View Vehicle Details

View Details

2023 Tesla Model Y | used

$31,990

2023 Tesla Model Y

used

Pearl White Multi-Coat exterior

Automatic

All-wheel Drive

$31,990

View Vehicle Details

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2025 Chrysler Pacifica | used

$24,520

2025 Chrysler Pacifica

used

Diamond Black Crystal Pearlcoat exterior

Automatic

Front-wheel Drive

$24,520

View Vehicle Details

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