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Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 15

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
351 Reviews
4.9

351 Reviews

Write a Review

351 Reviews of Victor Rivera

January 25, 2023

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Employee Rating

We have been dealing with Princeton MotorSport since 1983. And Doug Greces has been our salesman from the start, one of the most genuine, honest man I ever met next car you want to buy, buy a Mercedes B More

by Vmazzella69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Doug Greces, Andrew Horne, Michael D. Hoehman

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Jan 30, 2023

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 19, 2023

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Employee Rating

Very polite and always cares their customers, very reliable service and I will give 5+ stars if I can. More

by songjun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lai, Brian McCoy, Jeffery Hirtler, Michael D. Hoehman

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Jan 24, 2023

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 17, 2023

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Employee Rating

I am not fully happy with the service. I took almost more than a month for my car to be serviced. Getting an update from the service adviser is very difficult. More

by gopinats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 17, 2023

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

January 14, 2023

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Employee Rating

Excellent customer service and speedy service. My car was done in about. 2 hours while I wait they had coffee for the customer More

by Taneshahhurd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 17, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 02, 2023

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Employee Rating

Firstly, I come to this location because of my Service Advisor, Victor. Secondly, the replacement Receptionist are pleasant and very nice. More

by SL416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2023

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 01, 2023

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Employee Rating

For 20 years I never had a problem with an appointment. I always get exceptional service you have a great crew!! Keep up the great work More

by DaveJLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini

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Jan 02, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 29, 2022

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Employee Rating

The dealership was curtious and paid attention to my required service items . Waiting time was reasonable and my service manager listed two additional items for my consideration , which I appreciated . More

by Davefraytak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2022

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 23, 2022

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Employee Rating

Mercedes-Benz of Princeton is my one stop shopping just purchased my fourth Mercedes from Tom Noblock Junior. He is a terrific and courteous salesman. Service department is top notch. More

by Colleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Jr., Jeffery Hirtler

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Jan 02, 2023

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with Robert and Tom. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 12, 2022

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Employee Rating

The service has been good in every respect. Everything was explained clearly. Keep up the good work. More

by leon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2022

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2022

Dealership Rating
Employee Rating

Excellent service and responsive to my concerns in addressing the Mercedes Me connectivity to and from my C300 More

by Richard
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Robert John Lisi

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Dec 10, 2022

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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