Victor Rivera | Page 35

Sales and Service My experiences with both sales and service have been excellent in all respects. I have purchased many Mercedes vehicles through Mr. Thomas Knoblock, My experiences with both sales and service have been excellent in all respects. I have purchased many Mercedes vehicles through Mr. Thomas Knoblock, Jr., and I have the highest regard for him both personally and professiponly. In addition, Mr. Victor Rivera has been my service advisor for many years, and he is very knowledgable and extremely helpful. More

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poor servive, and not knolageable service writers I just had my wifes 3013 c300 at this stealership, I had bought the wheel and tire insurance package hit a pothole and poped 2 tires. towed it in for I just had my wifes 3013 c300 at this stealership, I had bought the wheel and tire insurance package hit a pothole and poped 2 tires. towed it in for service and got a phone call from linda said it would be taken care of, get a second phone call and and said the tire is too low on tread depth (I know this isn't true the tire has less than 10k miles, I own a repair shop so I have a tread depth gauge, and pa inspection license) so I tell linda im on my way over. I get to the dealership and no linda, they make me wait 15min and out comes victor rivera, we go out to the shop and measure the tire wow 4/32nd left eaven across the tread and they tell me no its the sholder of the tire. So I tell them its not 3/32nds new on the side, then I ask them how would the tire wear like that if there is nothing wrong? we went back and forth for a while and I got so mad I had to leave, I will never ever go back to this dealership. Ian Kennedy More

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Trust worthy and Respected Dale Cook has been our Sales Representative for well over 10 years. We have been to other luxury car dealers in the Princeton area where we have expe Dale Cook has been our Sales Representative for well over 10 years. We have been to other luxury car dealers in the Princeton area where we have experience constant turnover of sales representatives and service advisors. The sales representatives at these other dealerships are rather aloof while the service departments are unaccommodating especially in taking you in for emergency service and not explaining, to my standards, the problem with the vehicle. This constant turnover of business relationship partners made it difficult to establish trust and continuity. Because of these challenges at other dealerships in the local area, the trust and credibility that Dale and the dealership have built with us, and knowing that we can rely on Dale and MB Princeton to meet our specific requirements for a vehicle, we highly recommend MB Princeton for your vehicle needs. Be sure to ask for Dale. You won't be disappointed. More

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Service and new lease I've been buying cars here since 1983 with my father. All amazing people from service to sales to of the front counter. I would recommend to anyone I've been buying cars here since 1983 with my father. All amazing people from service to sales to of the front counter. I would recommend to anyone Thank you. Again. Vincenzo Mazzella More

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Mercedes Lawrenceville I am extremely satisfied by the level of service at the Lawrenceville location. The staff is very friendly. They are great on following up. Also the s I am extremely satisfied by the level of service at the Lawrenceville location. The staff is very friendly. They are great on following up. Also the service staff is very informative. They have answers to all my vehicle related questions. More

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Arno Orsini is a consummate professional! I have leased/purchased a lot of Mercedes Benz vehicles over the years (with other dealerships) and no one has ever delivered a better experience than I have leased/purchased a lot of Mercedes Benz vehicles over the years (with other dealerships) and no one has ever delivered a better experience than Arno Orsini. This was my sixth transaction with Arno and I would never consider working with anyone else. Mercedes Benz of Princeton completes the experience with an outstanding service department. More

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Jeffrey is courteous, professional, and caring. Outstanding service and sales. Tom sr and jr courtesy, caring, and professional best dealership in new jersey SLK compressor best engine ever made M Outstanding service and sales. Tom sr and jr courtesy, caring, and professional best dealership in new jersey SLK compressor best engine ever made My life with my slk is forever More

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Jeffrey is courteous, professional, and caring. Since I purchased my SLK 230 sales, and service has been the best. Caring professional staff with customer service a priority. Thank You! Susan Dil Since I purchased my SLK 230 sales, and service has been the best. Caring professional staff with customer service a priority. Thank You! Susan Dilts PS Thomas Knobloch Sr. very caring! More

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G550 service Good service as usual; Victor is on top of things and willing to discuss options; availability of unscheduled loaner car was a benefit; consistently g Good service as usual; Victor is on top of things and willing to discuss options; availability of unscheduled loaner car was a benefit; consistently good service quality More

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Wonderful experince! I had done my B service in Mercedes-Benz of Princeton and the overall service was fantastic! The sales adviser, Mr. Rivera was beyond excellent. Worr I had done my B service in Mercedes-Benz of Princeton and the overall service was fantastic! The sales adviser, Mr. Rivera was beyond excellent. Worry free and took care of my service and done in right on time. Also loaner car helped me to continue my work. I could not be happier. Thank you Very much! More

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