Victor Villanueva | Page 2

Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! knowledgeable! Your great Thank you all so much! More

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Anytime, I take my car into Arlington Heights Ford, I know that the service department and personnel will do the best they can to address any problems or concerns that I have. The staff takes time to exp know that the service department and personnel will do the best they can to address any problems or concerns that I have. The staff takes time to explain to me the resolution of the problem. I feel reassured that my car is in good hands with their service department. More

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Victor is awesome! Highly recommend. Super knowledgeable and what time efficient. Always treated like a friend or family member when I come in for service. Thanks Vict Highly recommend. Super knowledgeable and what time efficient. Always treated like a friend or family member when I come in for service. Thanks Victor. More

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Purchased oil change and they had me out in about 15 minutes. Great service all around! minutes. Great service all around! More

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I’ve been a customer of AH FORD for several years now both on the service and sales side and have always been treated with the utmost courtesy and respect. Service advisor Kevin Juarez is patient and goe both on the service and sales side and have always been treated with the utmost courtesy and respect. Service advisor Kevin Juarez is patient and goes beyond expectations to help and solve all concerns! More

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It was a pleasure to work with you. I definitely enjoyed the experience. Thanks again. I definitely enjoyed the experience. Thanks again. More

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We have purchased several vehicles from Arlington Hts. Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been primarily related to the great maintenance by the Service Department. We remain very pleased with Jerry Hood, Mike Waddle, the other service writers, and the mechanics. We always feel that we are treated as valued customers! More

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I drove in with bad tire and Victor addressed my issue and replaced tire . I am completely satisfied with the way he handled the situation. Great job as usual. and replaced tire . I am completely satisfied with the way he handled the situation. Great job as usual. More

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Had my truck in for service. Victor communicated every step of the process, everyday, while the vehicle was was in their possession. Top notch service advisor. Thank you! Victor communicated every step of the process, everyday, while the vehicle was was in their possession. Top notch service advisor. Thank you! More

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We had another great service experience at Arlington Heights Ford. Victor and Mike made sure our Expedition is ready for a long road trip. We got excellent communication as to the work that was done a Heights Ford. Victor and Mike made sure our Expedition is ready for a long road trip. We got excellent communication as to the work that was done and it was completed on time as promised. We have complete confidence in Arlington Heights Ford. Everyone in our extended family drives a vehicle purchased there and serviced there. More

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