Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva | Page 3

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
252 Reviews
4.9

252 Reviews

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252 Reviews of Victor Villanueva

June 18, 2024

Dealership Rating
Employee Rating

Great customer service never dissapoints once again did an amazing job shoutout to victor villanueva. More

by cabezas1298
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 09, 2024

Dealership Rating
Employee Rating

Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More

by berealbeyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2024

Dealership Rating
Employee Rating

Very nice job , explain what is the problem and process the people is very friendly More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2024

Dealership Rating
Employee Rating

My service rep Victor was hands down the best communicator during a grueling service process. His level of customer service helped ease the insurance and ordering woes. Outstanding experience, More

by BigDaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

May 14, 2024

Dealership Rating
Employee Rating

The team at Arlington Heights Ford in Illinois are fantastic, including the entire service team. Every person I have interacted with there really cares that I get the best service and am happy with th More

by Ford Owner for Years
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese , Teddy Dziedzic, Anthony Wojciechowski

May 11, 2024

Dealership Rating
Employee Rating

Always a pleasant experience. The staff here are great. Had me in and out on time as promised. More

by eric.s.marder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Ikram "Ike" Alam, John Burzawa , Joe Baez, Israel Gonzalez

May 06, 2024

Dealership Rating
Employee Rating

I've bought 5 cars from Ford . I bring all of my cars for service to . If you go there go see my salesman Elliott. (Edawg) More

by ereichel25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Lonnie Catanese, Jose Gutierrez, Elliott Reichel , Marco Gibson, Israel Gonzalez, Brian Powell, Dan Szwec

April 27, 2024

Dealership Rating
Employee Rating

This is the 2nd car I have purchased from Arlington Heights Ford with Lonnie Catanese. He is very customer oriented and helpful. More

by Slr
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez , Joe Baez, Israel Gonzalez, Brian Powell, Dan Szwec

May 02, 2024

Arlington Heights Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Arlington Heights Ford Team

April 26, 2024

Dealership Rating
Employee Rating

EVERYTIME I go for service everyone is very pleasant and so is their excellent service! More

by Buckchase2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 12, 2024

Dealership Rating
Employee Rating

Very good job,professional,not wait to longer ,always very nice and happy and always on time the work More

by Janetacosta508@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Villanueva

Apr 17, 2024

Arlington Heights Ford responded

We cannot thank you enough for this glowing review of our service center, Janet! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Arlington Heights Ford Team

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