Victoria Caronna | Page 4

Called to inquire about multiple vehicles shown on their website and they told me they had many cars available including those stock numbers I specifically provided. When we went to the dealership 6 hours l website and they told me they had many cars available including those stock numbers I specifically provided. When we went to the dealership 6 hours later, not one of them was available. They blatantly lied and misrepresented their inventory just to get us into the dealership. I later found out it was their receptionist who was the one providing this info and acting as a sales agent. The two people I specifically dealt with (Victoria and Dan Delnegro who claimed to be the sales manager but he was hesitant to offer me his last name knowing their actions were being questioned) were extremely unprofessional and rude in several ways and when questioned about the false information they knowing provided me had no remorse or concern about their actions. This was so bad I contacted Nissan North America to file a complaint against this dealer. I will never return to this dealership nor will I recommend them to anyone. Anyone who asks me will get the facts and truth of the poor service these people at Staten Island Nissan provided. More

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Treated very professionally! Was very happy with the experience! Would recommend Nissan Dealership in Staten Island 100%. Was very happy with the experience! Would recommend Nissan Dealership in Staten Island 100%. More

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Quick and knowledgeable about what i liked and needed. Helpful in informing me on the benefits of financing versus leaseing. And an all around joyful and positive group. Helpful in informing me on the benefits of financing versus leaseing. And an all around joyful and positive group. More

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Amazing painless definitely going to be repeat customers!! Listens to your requests and concerns. A pleasure doing business there will recommend to all friends and family customers!! Listens to your requests and concerns. A pleasure doing business there will recommend to all friends and family More

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Excellent service quick and easy process. The staff was very knowledgeable and courteous. They made my repair experience a very easy process. I would definitely use them again very knowledgeable and courteous. They made my repair experience a very easy process. I would definitely use them again More

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Greeted with a friendly smile and had someone help us right away. Nice selection at the dealership and Chris made the whole process super easy. We were able to fit the deal into my budget and now I am right away. Nice selection at the dealership and Chris made the whole process super easy. We were able to fit the deal into my budget and now I am driving a brand new car. More

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Great service got the Nissan Sport in the color I wanted and in my rice range in two days . The exchange of my 2018 rogue lease to my 2021 Nissan Rogue sport was quick and efficient and in my rice range in two days . The exchange of my 2018 rogue lease to my 2021 Nissan Rogue sport was quick and efficient More

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Truly professional all the way. They made it a very pleasant experience. Grateful for making my way over the bridge to the Staten Island Nissan team. pleasant experience. Grateful for making my way over the bridge to the Staten Island Nissan team. More

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Excellent customer service. In and out in less than a hr for my tier repair. Will definitely recommend to a neighbor, close friends, or co-workers. for my tier repair. Will definitely recommend to a neighbor, close friends, or co-workers. More

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Poor customer service. Poor management. Avoid this dealership. They’re horrible. They’ll literally have your sign documents before they even tell you your monthly payment. And you end up paying more t dealership. They’re horrible. They’ll literally have your sign documents before they even tell you your monthly payment. And you end up paying more than the MSRP they tell you even after taxes and other fees. Cheats! Avoid this dealership More

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