Victoria DeHoyos

Everyone was super nice. The environment is welcoming and our sales associate Victoria DeHoyos was fantastic. She was very thorough in explaining anything I had questions abo The environment is welcoming and our sales associate Victoria DeHoyos was fantastic. She was very thorough in explaining anything I had questions about. Ultimately her patience and charisma was very appreciated. Should I need another Lexus I will be going or referring anyone and everyone there! More

by dlg_carmen Verified Customer Verified Customer

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Excellent service People were helpful and knowledgeable It was a great experience I would recommend them It was a great experience I would recommend them More

by diccou Verified Customer Verified Customer

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First of all, I was hoping for a Great experience considering I would be purchasing a vehicle other than what I was use to driving. The sales rep we had was very helpful and friendly; however, the fi considering I would be purchasing a vehicle other than what I was use to driving. The sales rep we had was very helpful and friendly; however, the financial representative did not seem to friendly at all. I felt rushed and uneasyand very dissatisfied. The top of the vehicle on the inside has an area that is stained or dirty and the back seat was sticky. When purchasing a vehicle we have always been given a lanyard, key chain, visor or some type of momento, but nothing was given. Not even shown where we could purchase something for the car. I was very disappointed with the experience. More

by bluera Verified Customer Verified Customer

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Professional and knowledgeable about the vehicle in which I was interested. Gave me a fair price on my trade in. I was interested. Gave me a fair price on my trade in. More

by A Buyer Verified Customer Verified Customer

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Good more than acceptable actually excellent. A little too far though. But will recommend to friends A little too far though. But will recommend to friends More

by vietle281 Verified Customer Verified Customer

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That is very nice dealership, the sale person and the financial department very helpful.anyway I so happy , I appreciate they have done for me. Will refer to someone else financial department very helpful.anyway I so happy , I appreciate they have done for me. Will refer to someone else More

by quynhnguyen20122012 Verified Customer Verified Customer

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I had initially reserved a vehicle that was estimated to arrive before January 7th, and to my surprise, the vehicle arrived earlier than expected. I tried to coordinate with my husband's schedule to visit t arrive before January 7th, and to my surprise, the vehicle arrived earlier than expected. I tried to coordinate with my husband's schedule to visit the dealership and finalize the purchase. However, my experience quickly turned sour when the sales rep, Victoria, became overly pushy about finalizing the purchase immediately upon the vehicle's arrival. She told me that if I didn’t purchase it right away, they would sell it to someone else. I understood that by placing a deposit, the vehicle would be reserved specifically for me, and I could visit the dealership when it was convenient for me. To my surprise, Victoria never mentioned that there was a strict 3-day window to complete the purchase. When I told her I would be able to come in on Thursday, she informed me that the "manager" wouldn’t hold the vehicle for me and that I would need to place a new reservation if I still wanted the car. This was an incredibly frustrating and rude experience. I've never encountered such high-pressure sales tactics at a dealership, and I felt disrespected and rushed. As a result, I canceled my deposit and decided to take my business elsewhere. I would advise friends and family to avoid this dealership. The lack of customer care and understanding is simply unacceptable. More

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Dealership was clean and everyone there was helpful Our sales Lady’s was nice and not to pushy sales Lady’s was nice and not to pushy More

by markhaselden Verified Customer Verified Customer

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Rex and Victoria were so helpful and very knowledgeable . Very pleased with our Lexus purchase! Very pleased with our Lexus purchase! More

by spanky29027 Verified Customer Verified Customer

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Victoria was pleasant, friendly and helpful for my purchasing experience. I’m she’ll spend time with you to make sure everything is ok during your purchase. purchasing experience. I’m she’ll spend time with you to make sure everything is ok during your purchase. More

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