Vilma Aurich | Page 5

Courteous, and prompt. We love the dealership and the Highlander. We have owned three of them starting in 2005. The 2021 is a better car than our 2017 Range Rover. And We love the dealership and the Highlander. We have owned three of them starting in 2005. The 2021 is a better car than our 2017 Range Rover. And at 40% of the price tag! More

by wfwbraveheart Verified Customer Verified Customer

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Great customer service, professional, quick, and very helpful. Look forward to bringing my car back next time! helpful. Look forward to bringing my car back next time! More

by ESSER0 Verified Customer Verified Customer

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This is the best Toyota Service Center I have ever been to. The service is great and they are quick and friendly. I hope to always come back here! to. The service is great and they are quick and friendly. I hope to always come back here! More

by ameliasherry Verified Customer Verified Customer

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Friendly. On time. Knowledgeable. Courteous. Efficient. Will go back again for future service needs and questions. On time. Knowledgeable. Courteous. Efficient. Will go back again for future service needs and questions. More

by RITABELLL Verified Customer Verified Customer

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Very Friendly and excellent service from staff. Updated throughout the day about the car service. Updated throughout the day about the car service. More

by jenniferhansen01 Verified Customer Verified Customer

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This is third request for review. Response to text message from service advisor went unanswered. Two concerns; first, was told coolant appeared contaminated, but it had recently bee Response to text message from service advisor went unanswered. Two concerns; first, was told coolant appeared contaminated, but it had recently been changed elsewhere. Later review of multi-point checklist showed coolant as checked in green. Second, credit card surcharge, although stated to be no more than what dealership is charged, appears to be higher than merchant charges shown on internet. Bottom line? Work is reliably done professionally, but typically pricey, and I verify what service advisors recommend. More

by WMNWELD Verified Customer Verified Customer

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Attentive helpful went out of his way to explain and offer me appropriate choices which I had confidence in offer me appropriate choices which I had confidence in More

by emcjr75 Verified Customer Verified Customer

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Vilma was respectful and listened to my concerns. And not only did she listen, all of my concerns were resolved. And not only did she listen, all of my concerns were resolved. More

by jryan5 Verified Customer Verified Customer

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I Love Going To Rivera Toyota For Serving My Toyota Tundra And Giving Me New Tires For My Vehicle. Tundra And Giving Me New Tires For My Vehicle. More

by NAPOLEONHAWKES Verified Customer Verified Customer

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The staff were knowledgeable and very attentive to customer needs. I received regular and timely updates about my service and when issues were found I was given a prognosis with timeframe for repairs. customer needs. I received regular and timely updates about my service and when issues were found I was given a prognosis with timeframe for repairs. My issues were handled with ease and minimal involvement making my whole experience, quick easy and pleasurable! More

by james.tipa Verified Customer Verified Customer

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