Vince Dillon | Page 36

Love my 428i xDrive convertible What a wonderful experience. Tony and Vince gave me a price that matched the price I was willing to pay. Great price on BMW 535xi trade-in. Would high What a wonderful experience. Tony and Vince gave me a price that matched the price I was willing to pay. Great price on BMW 535xi trade-in. Would highly recommend. More

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Expectations Exceeded This was my first time purchasing a luxury vehicle and I was uncertain as to how the atmosphere and the experience was going to be. I was very pleasa This was my first time purchasing a luxury vehicle and I was uncertain as to how the atmosphere and the experience was going to be. I was very pleasantly surprised to find Scott and the entire team to be as warm and accommodating as they were. After five minutes it felt like we were "regulars" there. Both of my visits there were at the end of the business day, yet Scott and Rebecca were as patient and friendly as if I was the first customer of the day. I couldn't be happier with the vehicle that we ended up with, and I hope that this is the first of many purchases that I make with Scott Smith and the Flemington BMW team. More

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Content with recent purchase This is my fourth purchase/lease of BMW's from Flemington. Most folks are great to work with at the dealership, while others are more difficult and d This is my fourth purchase/lease of BMW's from Flemington. Most folks are great to work with at the dealership, while others are more difficult and don't make the sales process very easy, e.g. unwilling to offer competitive pricing, particularly on pre-owned BMW's with a BMW trade-in. The closing was turned over to Tony Genao who was great to work with...at the end of the day, I am content with my vehicle. More

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Excellent This dealership is wonderful to deal with. From the greeting at the door to sitting down with Greg and Vince, ending with my ride home in my new car w This dealership is wonderful to deal with. From the greeting at the door to sitting down with Greg and Vince, ending with my ride home in my new car was a stellar experience. Thank you both for taking the time and great care to make my experience a great one. More

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Making it easy. This is the third car I've gotten from Flemington BMW and the experience has been consistent. Their focus is the customer and providing the car the cu This is the third car I've gotten from Flemington BMW and the experience has been consistent. Their focus is the customer and providing the car the customer wants. I will go back for the fourth and fifth car. More

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Steve Schneider I can describe the experience of Flemington BMW in one word. " excellent " period. My wife and I look forward to years of joy as owners of our new. I can describe the experience of Flemington BMW in one word. " excellent " period. My wife and I look forward to years of joy as owners of our new. x3. More

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Outstanding buying experience It was a pleasure working with Dave and Vince at Flemington BMW. They are extremely friendly and welcoming, gave a fair price and a reasonable trade i It was a pleasure working with Dave and Vince at Flemington BMW. They are extremely friendly and welcoming, gave a fair price and a reasonable trade in value. They were very professional and courteous and have the highest levels of professionalism and customer service. They treat the customer like family and worked hard to make us happy with the deal! Thank you so much for the effort and the great experience! More

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MY AMAZING BMW EXPERIENCE My friends had recommended Flemington BMW and I would do the same! Scott was so wonderful. I told him what I wanted and how much I could spend and b My friends had recommended Flemington BMW and I would do the same! Scott was so wonderful. I told him what I wanted and how much I could spend and both Scott and Vince made it happen. Scott stayed an hour after his day was supposed to end to accommodate my schedule. He even went the extra mile and called Sirius to set up my radio after I had left. Both Vince and Rebecca were wonderful to deal with as well. I also want to say thank you all for such a wonderful experience - I am a single Working Mom and you all treated me with such great respect!!! More

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Repeat Customer The fact that we actually returned and purchased a second vehicle should speak volumes about this dealership. We have actually referred friends to thi The fact that we actually returned and purchased a second vehicle should speak volumes about this dealership. We have actually referred friends to this dealership, and they are still friends, and very happy with their new cars. Scott is a great listener, and really helpful at tying off the details and getting them spot on correct. Everyone was very courteous and polite, and made this a lovely purchasing experience! More

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Purchase of 328i X-Drive I discovered Flemington BMW and Scott Smith through a friend, who had purchased BMWs from the dealer and Scott before. My experience from the very be I discovered Flemington BMW and Scott Smith through a friend, who had purchased BMWs from the dealer and Scott before. My experience from the very beginning was extremely positive. Scott and I negotiated and completed the entire process via email. Since I could not find the exact configuration of options that I wanted, Scott and I exchanged several emails and he ordered my new car to be built. Throughout the process, Scott emailed me my production number and told me that I could track my vehicle throughout the production stage on the BMW website. In between emails, Scott and I also exchange a few friendly phone calls. He was always available to answer questions and he also made time to find out about me and my family. After several weeks, Scott told me that my car was expected at the dealer and we arranged my delivery date. Despite having a personal conflict, Scott rearranged his schedule to accommodate mine. Scott also arranged a call for me to speak to Becky Kosar, who handled the additional tire and wheel protection and presence protection. Becky explained to me all of my options, which I was able to research prior to taking delivery. Upon my arrival at the dealership, Scott met me at the door and immediately walked me over to my car and took my picture in front of it. We went though the paperwork, which was already prepared and ready to sign. After we completed that stage, he called Becky Kosar to take over. While at the dealership, Becky again explained to me my options and did not apply any pressure. We also signed the financing papers at that time. There was a slight glitch with some of the numbers, which Becky quickly resolved. Scott then sat in my car with me to explain all of the functions that the car has to offer. After I was comfortable with everything, Scott sent me off into the world to be with my car. Overall, this was the best car-buying experience I've ever had. Despite living less than 10 minutes from another BMW dealer, I chose to deal with Scott Smith. The staff was friendly, educated on the product and willing to go out of their way to make me happy. I highly recommend Scott Smith, Becky Kosar and the entire team at Flemington BMW. More

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