Vince Hancock | Page 4

My car had a service needed, came in to See Cesar, without making an appointment. Was seen right away and my oil change, tire rotation, and fluids check, was all done in about 30 minutes. without making an appointment. Was seen right away and my oil change, tire rotation, and fluids check, was all done in about 30 minutes. More

Report | Print

Service Dept,, Parts and Sales staff are just super. Total professionals and friendly. Can’t say enough good things about this dealership. Thanks again staff and dealership for great service!! Total professionals and friendly. Can’t say enough good things about this dealership. Thanks again staff and dealership for great service!! More

Report | Print

Great service staff and technicians! Vince Hancock has supported me for the last 15 years. He moved on to the manager’s position. Matt Brunson has done an admirable job for me. supported me for the last 15 years. He moved on to the manager’s position. Matt Brunson has done an admirable job for me. More

Report | Print

Excellent visit as usual. Very professional and completely satisfied. Matthew and Vince went above and beyond. Timely done and waiting area was inviting and clean completely satisfied. Matthew and Vince went above and beyond. Timely done and waiting area was inviting and clean More

Report | Print

Alex Gonzales was terrific. He worked with me on the aspects of my service that I wanted completed. He advised me not to get a service that would not really help me. He also found a problem with my AC t aspects of my service that I wanted completed. He advised me not to get a service that would not really help me. He also found a problem with my AC that was covered under warranty & repaired it. I highly recommend this service department and Alex. Brian Appleton has helped me in the past and I was extremely pleased. I have only had very positive experiences at this service department. More

Report | Print

Great customer service. Chaz was awesome, the finance guy was super helpful. The car is beautiful, we love it. Thank you for all of the help. was super helpful. The car is beautiful, we love it. Thank you for all of the help. More

Report | Print

Alex did an excellent job of keeping me informed of the status of the repairs. It was done on time and on budget. I've been a customer there since the day the doors opened and look forward to additional po status of the repairs. It was done on time and on budget. I've been a customer there since the day the doors opened and look forward to additional positive experiences. More

Report | Print

Service Department personnel are excellent. I always ask Service Department personnel are excellent. I always ask for Cesar, he explained everything what the service intell and help get you a service vehic Service Department personnel are excellent. I always ask for Cesar, he explained everything what the service intell and help get you a service vehicle if its going to take time for repairs. He's one of the best. More

Report | Print

Great service today my wife and I were very pleased with the service given at this great dealership I have bought 3 cars here and always come back the service given at this great dealership I have bought 3 cars here and always come back More

Report | Print

Fantastic service ! AAA I WAS A BMW driver for the last 20 years and I had such a bad experience with the company and the dealership that I decided to explore other options. I WAS A BMW driver for the last 20 years and I had such a bad experience with the company and the dealership that I decided to explore other options. My first car back when I was 18 (only few years ago ha!) was an Acura white Integra LS Special edition (wow white rims :-) ) and I loved the car (car accident I was ok but the car was total) well to make the story long short, I went to the dealership in Peoria and the service was so great that I ended leasing the new TLX. From the salesperson to the finance lady to the service my experience has been outstanding. I work in McCormick Parkway (ways away from the dealership) but every time is time for an oil change they come and pick my car, allow me to use a loaner until my car is done. My is my service advisor is Brian he is excellent. I'm not considering going back to BMW, I only miss the head-up display for my BMW but other than that I love love love my car. More

Report | Print