Vince Hancock | Page 5

Fantastic service ! AAA I WAS A BMW driver for the last 20 years and I had such a bad experience with the company and the dealership that I decided to explore other options. I WAS A BMW driver for the last 20 years and I had such a bad experience with the company and the dealership that I decided to explore other options. My first car back when I was 18 (only few years ago ha!) was an Acura white Integra LS Special edition (wow white rims :-) ) and I loved the car (car accident I was ok but the car was total) well to make the story long short, I went to the dealership in Peoria and the service was so great that I ended leasing the new TLX. From the salesperson to the finance lady to the service my experience has been outstanding. I work in McCormick Parkway (ways away from the dealership) but every time is time for an oil change they come and pick my car, allow me to use a loaner until my car is done. My is my service advisor is Brian he is excellent. I'm not considering going back to BMW, I only miss the head-up display for my BMW but other than that I love love love my car. More

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Continues to give very good service and a professional approach to the service needled..I will continue to highly recommend this dealership to my friends approach to the service needled..I will continue to highly recommend this dealership to my friends More

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This is our 3rd RDX purchase with Acura of Peoria which speaks for itself. Vincent Hancock service manager has always taken such good care of us he is the main reason we feal comfortable returning to the d speaks for itself. Vincent Hancock service manager has always taken such good care of us he is the main reason we feal comfortable returning to the dealership. Darren Maus our sales agent made the purchase experience pleasant and no stressful. Abigale in finance was fast streamlined and easy! More

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I’ve been an Acura owner for 30 plus years and have followed this dealer from their Phoenix location to Peoria. Lance in parts has always been there for me and Vince ( now the service manager) has alwa followed this dealer from their Phoenix location to Peoria. Lance in parts has always been there for me and Vince ( now the service manager) has always been more than fair. Brian the service adviser did an excellent job on my last visit. Sure you can service at other shops for cheaper but for Acura vehicles which are technically advanced be very cautious. My car is always clean when delivered. More

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The service at Acura of Peoria was EXCEPTIONAL!!! The staff is very kind and professional. Brian was my specific service advisor and he is just phenomenal. Even the waiting area is JUST GREAT! staff is very kind and professional. Brian was my specific service advisor and he is just phenomenal. Even the waiting area is JUST GREAT! More

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I’ll make this very short. Vince Hancock poor and unprofessionalism services when I brought my 2019 ILX in for 1st service. Actually my rating to Vince is a zero star. This was my fifth car I have l unprofessionalism services when I brought my 2019 ILX in for 1st service. Actually my rating to Vince is a zero star. This was my fifth car I have leased from Acura of Peoria and it will be my last. More

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My experiences at the Peoria Acura dealership As always the employees are courteous, friendly and great to work with . This is my fourth Acura car. The first three were leases and the fourth a pu As always the employees are courteous, friendly and great to work with . This is my fourth Acura car. The first three were leases and the fourth a purchase. More

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Excellent Great Service team from the manager to the technician and anyone in between. Troubleshooting was done in a precise manner giving me great peace of min Great Service team from the manager to the technician and anyone in between. Troubleshooting was done in a precise manner giving me great peace of mind. More

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Great service Department Thank You for going to my house and change my battery. I want to thank Vince and his team Melanie and Matthew and Cesar for always helping me out when I go to your service departmen and change my battery. I want to thank Vince and his team Melanie and Matthew and Cesar for always helping me out when I go to your service department. More

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Back for the 75k mile maint. I again applaud Vince and team for a job well done in taking care of me and my car. I especially enjoy getting the nitty gritty details about the serv I again applaud Vince and team for a job well done in taking care of me and my car. I especially enjoy getting the nitty gritty details about the service and the paperwork helps me with that. Please keep doing that. The primary reason I keep coming back to Acura of Peoria service after a dozen years is the service Vince and crew provides. I've driven 275k miles on Acura cars (and well over a half million on Hondas overall) and plan to keep doing so as long as you continue to take care of me and my car(s). Thanks to all. More

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