Check out Vincent Lor's reviews on DealerRater

August 30, 2023

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Employee Rating

The are very good customer service when I need help and the do a very good job the do a very good job More

by mouablia84

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk

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Sep 05, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 27, 2023

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Great customer service everyone made me feel at home, and that I my truck was in good hands.. that I my truck was in good hands.. More

by T_MCRAYTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Aug 28, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 24, 2023

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Employee Rating

Why couldn’t service be done without an appointment for 1 week later? Staff shortage? Was I charged an additional $5.00 for car wash? week later? Staff shortage? Was I charged an additional $5.00 for car wash? More

by KBBARNES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk

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Aug 28, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.

August 23, 2023

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From office person was nice and tried to help as oil change took longer time change took longer time More

by Chandur

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk , Joshua Porter

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Aug 25, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 22, 2023

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Employee Rating

Great service as always. Would highly recommend Heiser Toyota to family and friends! Everyone is friendly and always give great updates about your vehicle Would highly recommend Heiser Toyota to family and friends! Everyone is friendly and always give great updates about your vehicle More

by Katie55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Aug 23, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 21, 2023

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Employee Rating

Everyone was great, pats on the back all around lol. Great experience, idk what else to write. Thanks! Great experience, idk what else to write. Thanks! More

by SANTIRODY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Aug 23, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 21, 2023

Dealership Rating

Employee Rating

Great service. Fair prices. Awesome people to work with! Always trustworthy, and reliable for all of my cars needs. Fair prices. Awesome people to work with! Always trustworthy, and reliable for all of my cars needs. More

by Mike Peck

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Al Hussain, Shahat Mohamed, Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Aisha Fernando, Matt Foti, Joshua Porter

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Aug 23, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 21, 2023

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Employee Rating

As usual at Heiser, the service was quick and efficient and friendly - I highly recommend. and friendly - I highly recommend. More

by JOEWESTPHAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk

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Aug 23, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 19, 2023

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Employee Rating

very fast and good quality service. This is the only place I take my Toyota This is the only place I take my Toyota More

by MIKE@MRPSTIRES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Aug 23, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 16, 2023

Dealership Rating

Employee Rating

I bought my car here 4yrs ago. I shopped around and Heiser was a $2000 better deal. I'm loyal, so I've been using Heiser for all my services and have been very satisfied. I shopped around and Heiser was a $2000 better deal. I'm loyal, so I've been using Heiser for all my services and have been very satisfied. More

by MikeyZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Aug 16, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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716 Reviews of Vincent Lor

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