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Vincent Vetere
Vincent Vetere at Rallye Motors

Vincent Vetere

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Vincent Vetere

November 08, 2025

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Employee Rating

Very professional ,quick service and helpful advisor. THE APPOINTMENT TO A LITTLE TO MUCH TIME TO GET More

by mnap212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

Rallye Motors responded

Thank you for your feedback! We’re glad to hear you had a positive experience with our team and appreciated the professional, quick service. We’ll also take note of your comment about scheduling and work to improve appointment availability.

October 27, 2025

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Employee Rating

Took my car in for its annual inspection and service. Service was flawless. As always, my service rep, Vincent, was as pleasant and professional as possible. Car was finished in only a couple of hours, w More

by NJBC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Rallye Motors responded

Thank you for your wonderful feedback. We’re delighted to hear that Vincent and our service team provided excellent care and kept everything running smoothly from start to finish. We’re glad you enjoyed the loaner and appreciated the communication. Your recommendation means a lot to us!

October 18, 2025

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Wonderful experience! They were terrific folks and enjoyed working with the entire crew. Will be a repeat cloent More

by timandtillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Lisa Chea, Rob Carlson, Patrick Ripley, Sarah Valle

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Oct 18, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and enjoyed working with the team. It means a lot to us that you plan to return. We look forward to working with you again! If you ever need anything, don’t hesitate to reach out.

October 03, 2025

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Employee Rating

Customer service agent Vincent Vetere is the absolute best in every aspect of my car’s service needs. He identifies issues that quickly, keeps me informed of status and pricing and never keeps me waitin More

by HAMBARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The receptionists are always very pleasant and always greet me with smiles and professionalism no matter the time of day.

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Oct 03, 2025

Rallye Motors responded

We're glad to hear that Vincent has been providing such attentive and reliable service, and we’ll be sure to pass along your appreciation. We're also sorry to learn that the issue with your spoiler still isn't fully resolved, and we would appreciate the opportunity to make it right. Please feel free to reach out so we can assist further.

September 04, 2025

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Vincent provided exceptional service, is very professional and is very quick in responding to inquiries. Additionally, the ease of contact further enhanced the overall experience. Going forward I More

by allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2025

Rallye Motors responded

Thank you for the wonderful feedback! We're so glad to hear that Vincent provided exceptional service and made your experience smooth and professional. We truly appreciate your trust and look forward to serving you again in the future!

August 17, 2025

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I’ve been a member of the Rallye dealership since 1974 when I purchased my first Mercedes. I have nothing but respect and positive experiences with all of the employees I was in contact with. More

by INGOIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

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Aug 17, 2025

Rallye Motors responded

Thank you for being such a loyal member of the Rallye family since 1974! We truly value your trust and continued support over the years. It’s wonderful to know that our team has consistently provided you with positive experiences. We look forward to serving you for many more years to come!

August 06, 2025

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Excellent service department. Response is very quick. Entire service team is great. Loaner cars always available More

by joe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Rallye Motors responded

Thank you for the great review! We're happy to hear that our service team continues to meet your expectations and that the loaner vehicle process has been convenient for you. We truly appreciate your support and look forward to your next visit!

July 28, 2025

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Employee Rating

Vinny is the best in every way only there because of Vinny’s and all you Jane a great staff More

by Matthewpsorrentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Marro

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Jul 28, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear Vinny made such a great impression and that our staff contributed to a positive experience. We truly appreciate your support!

July 18, 2025

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Scheduling was easy, intake smooth, and wait time minimal. Check out was fast too. Recommended. More

by markmckew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trentino Manco

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Jul 20, 2025

Rallye Motors responded

Thank you for the great review! We're glad to hear the entire process—from scheduling to check-out—was smooth and efficient. We appreciate your recommendation and look forward to serving you again!

July 16, 2025

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Employee Rating

Not right they charge extra for fluids (such as oil and washer) that should be included in standard service package. More

by SIMONTHEGREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Rallye Motors responded

Thank you for your feedback, and we’re sorry to hear about your concerns regarding the charges for fluids during your service. We strive to be transparent with all pricing, and we understand how important it is for our customers to feel confident in what is included in their service package. We'd appreciate the opportunity to look into this further and clarify any details. Please feel free to reach out to us directly — we're here to help and ensure your experience is a positive one.

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