I was dealing with Paul and he was great, but the car
just didn’t have a few things that I have to have in a car. TL did a follow up call and it was wonderful talking to him very sincere and business lik
just didn’t have a few things that I have to have in a car. TL did a follow up call and it was wonderful talking to him very sincere and business like. He just wanted to know if anything he could do, but I just informed him if it had the right equipment we would’ve been doing business. If they get something, I like I would definitely deal with E car one in a minute great people and a good company. Thanks for your help!
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by Steve Steve
Oct 31, 2025 -
eCarOne responded
Steve, thank you for the five star review and for taking the time to visit us. We appreciate your kind words about Paul and TL and we are glad to hear they provided a sincere, professional, and well informed experience. Even though the vehicle did not have the exact features you were looking for, we are grateful for the opportunity and we are always happy to help you find the right fit.
We look forward to earning your business when the perfect vehicle comes in. Thank you again for considering eCarOne and we hope to see you soon.
Had been thinking of an EV purchase for a while and
razzing my friends about their Rivian trucks. On a random visit I met Vinh Le at the dealership and asked about this bright yellow Rivian. Vinh wa
razzing my friends about their Rivian trucks. On a random visit I met Vinh Le at the dealership and asked about this bright yellow Rivian. Vinh was kind and respectful and was able to show me all the ins and outs of this, what I considered, new travel technology. Drove, loved it and bought it! Great stress free transaction.
I’ll be back again.
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by dwduston
Oct 23, 2025 -
eCarOne responded
Thank you, David, for the fantastic 5-star review and for choosing eCarOne in Plano, Texas for your Rivian R1T electric truck purchase! We’re thrilled to hear Vinh made your EV buying experience enjoyable, informative, and stress-free. That bright yellow Rivian is a real head-turner, and we know you’ll love driving it every day. We appreciate your business and look forward to helping you again when it’s time for your next luxury pre-owned EV. Welcome to the eCarOne family!
Oct 23, 2025 -
eCarOne responded
Thank you, David, for the fantastic 5-star review and for choosing eCarOne in Plano, Texas for your Rivian R1T electric truck purchase! We’re thrilled to hear Vinh made your EV buying experience enjoyable, informative, and stress-free. That bright yellow Rivian is a real head-turner, and we know you’ll love driving it every day. We appreciate your business and look forward to helping you again when it’s time for your next luxury pre-owned EV. Welcome to the eCarOne family!
This is my 2nd purchase from ecarone due to my 1st
purchase experience. The team is up front, friendly, knowledgeable about all makes and models all the while allowing you to take your time with no pr
purchase experience. The team is up front, friendly, knowledgeable about all makes and models all the while allowing you to take your time with no pressure. That goes a long way.
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by Stacey
Oct 23, 2025 -
eCarOne responded
Thank you, Stacey, for the amazing 5-star review and for returning to eCarOne in Plano, Texas for your second BMW purchase! We’re thrilled to hear Vinh, Paul, and Ash provided another friendly, transparent, and pressure-free experience. Our team takes pride in knowing every make and model so you can make a confident decision at your own pace. We truly appreciate your continued trust, enjoy your new BMW and welcome back to the eCarOne family!
Process was seamless and efficient from the test drive to
the paperwork to the financing to the keys in my hands…. Vinh was great to work with. Walked me through every step.
the paperwork to the financing to the keys in my hands…. Vinh was great to work with. Walked me through every step.
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by Val
Oct 09, 2025 -
eCarOne responded
Thank you, Val. We’re thrilled to hear your BMW purchase was such a seamless and efficient experience from start to finish. Vinh will be so glad to know he made the process smooth and enjoyable for you. We appreciate you choosing eCarOne and welcome you to the eCarOne family.
Vin was great.
We enjoyed the service and our car was a reasonable price. Smooth easy, no pressure to buy.
We enjoyed the service and our car was a reasonable price. Smooth easy, no pressure to buy.
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by jessekeller1
Other Employees Tagged:
Taz Ahmed
, Rosa Lopez
Oct 09, 2025 -
eCarOne responded
Thank you, Jesse. We’re happy to hear you had a smooth and easy BMW X3 purchase with no pressure. Vinh will be glad to know you enjoyed the experience and felt confident in your purchase. We appreciate you choosing eCarOne and welcome you to the eCarOne family.
A+++ dealer.
Great quality cars with fair pricing. Great communication and services. Hope to deal with again.
Great quality cars with fair pricing. Great communication and services. Hope to deal with again.
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by Mchak3
Oct 01, 2025 -
eCarOne responded
Thank you for the 5-star review and for choosing eCarOne for your Tesla purchase! We’re glad to hear you found our vehicles to be of great quality and fairly priced, and that Vinh and our team provided excellent communication and service throughout the process. We truly appreciate your feedback and look forward to helping you again in the future. Welcome to the eCarOne family!
This dealership is not worth the hassle.
They refused outside financing, then made an exception, only to sell the car out from under me. On top of that, you’ll pay $1,990 over asking — burie
They refused outside financing, then made an exception, only to sell the car out from under me. On top of that, you’ll pay $1,990 over asking — buried in the fine print online. Dishonest and misleading.
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by GV80buyer
Sep 25, 2025 -
eCarOne responded
We’re very sorry to hear about your experience and that you missed out on the vehicle. It sounds like we dropped the ball here, and we understand how frustrating that must have been.
Apr 16, 2026 -
eCarOne responded
Thank you again for your feedback. We wanted to follow up as we have made a major update based directly on customer input.
UPDATE: As of April 2026, eCarOne has officially adopted a new pricing model. The price you see online is now the price you pay.
We listened to the concerns around dealer add-ons and made a change. All of the same benefits are still included, such as protection packages and enhancements, but they are now built directly into our competitive pricing with no additional charges or surprises.
Our goal is to make the process as transparent and straightforward as possible from start to finish.
We would truly appreciate the opportunity to earn your business again and invite you to check out our current inventory and experience the difference firsthand.
Sep 25, 2025 -
GV80buyer responded
Everything was done over text and email. I have timestamped receipts on everything. Now you're doubling down lying in this response. Should I post the details and let the public see how you guys operate? It would not look good for you.
I have to say this was the easiest and fastest vehicle
purchase ever. Very streamlined purchase process. Vinh was super honest and transparent throughout our appointment. Ask a question and they will answ
purchase ever. Very streamlined purchase process. Vinh was super honest and transparent throughout our appointment. Ask a question and they will answer it. Go see Vinh. Great guy.
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by Stephen W
Sep 20, 2025 -
eCarOne responded
Thank you, Stephen, for the 5 star review and for choosing eCarOne for your Tesla Model X purchase. Welcome to the eCarOne family! We’re thrilled to hear this was the easiest and fastest vehicle purchase you’ve had, and that Vinh provided honest, transparent service throughout the process. At eCarOne in Plano Dallas, we pride ourselves on offering luxury and electric vehicles with a seamless, no-hassle buying experience. We appreciate your recommendation to go see Vinh and look forward to serving you again in the future.
Nice car, good price but not as good as advertised price
after thec$2000 required protection plans.
Pretty easy to buy and good follow up with paper work.
after thec$2000 required protection plans.
Pretty easy to buy and good follow up with paper work.
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by donlandry7
Sep 17, 2025 -
eCarOne responded
Don, thank you for your feedback and for purchasing your Genesis with us. We are glad to hear you were happy with the vehicle, the value, and that the buying process with Vinh was smooth with good follow up on the paperwork.
I do want to clarify for future readers that the $2,000 in dealer protection packages are applied consistently to every vehicle and are advertised on all the sites where our cars are listed. We do this to ensure full transparency upfront and avoid surprises later in the process.
We appreciate you sharing your experience and will use your comments to continue improving how we communicate these details during the sales process.
This is our second time purchasing from eCarOne, and once
again, the experience was outstanding! We recently bought my mom a BMW 540i, and previously purchased an X5 here as well. From start to finish, the p
again, the experience was outstanding! We recently bought my mom a BMW 540i, and previously purchased an X5 here as well. From start to finish, the process was smooth, transparent, and stress-free. A huge thank you to Paul, Adam, and the entire team for their professionalism, attention to detail, and genuine care for their customers. We truly appreciate the excellent service and will absolutely be back for our next vehicle purchase! Highly recommend eCarOne to anyone looking for a quality car and top-notch buying experience.
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by troysh
Aug 27, 2025 -
eCarOne responded
Thank you for the 5 star review, Troy. We are honored that you returned to eCarOne for your second purchase and trusted us again with your family’s BMW needs. Congratulations on the BMW 540i for your mom, such a fantastic choice alongside your previous BMW X5. It is wonderful to hear that Paul, Adam, and our entire team delivered a smooth, transparent, and stress free car buying experience. We truly value your recommendation and look forward to welcoming you back to eCarOne for your next luxury vehicle. Welcome to the eCarOne family and enjoy every drive in your BMW.
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