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Vitaliy Khlebnikov

Overview Reviews (532) Inventory (224)

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Vitaliy Khlebnikov

Vitaliy Khlebnikov | Page 28

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0

532 Reviews

Overview Reviews (532) Inventory (224)

5.0

532 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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532 Reviews of Vitaliy Khlebnikov

January 08, 2023

Dealership Rating

Employee Rating

Friendly service and good communication in what your car needs.The wait time wasn't long. needs.The wait time wasn't long. More

by hectorzapata78

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 10, 2023 -

Herb Gordon Subaru responded

Hello, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

January 07, 2023

Dealership Rating

Employee Rating

Great service overall, the service advisor kept me updated on progress and he was very courteous. updated on progress and he was very courteous. More

by gypsiefever

Service Price Transparency

Recommend Dealer

Yes

Jan 08, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 06, 2023

Dealership Rating

Employee Rating

Great service ! !! Thanks to Mr Victor Reyes and staff at Herb Gordon for their great expertise and outstanding customer care !! Thanks to Mr Victor Reyes and staff at Herb Gordon for their great expertise and outstanding customer care More

by G Marino

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Reyes

Jan 07, 2023 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2023

Dealership Rating

Employee Rating

The dealership always provides good service. They effectively communicate all the information required to make a decision concerning service. They also make the experience a pleasant one. They effectively communicate all the information required to make a decision concerning service. They also make the experience a pleasant one. More

by Dodongvl

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 05, 2023 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2022

Dealership Rating

Employee Rating

On time; always do thorough work; give helpful information regarding the status of the vehicle; have valuable add on services. information regarding the status of the vehicle; have valuable add on services. More

by Delchat

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 31, 2022 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 25, 2022

Dealership Rating

Employee Rating

Vitaliy at Herb Gordon always takes the best care of me and my car when I go in for service. I told him I needed to be out by 11:00 and my car was finished by 10:45. I always feel confident that everythi and my car when I go in for service. I told him I needed to be out by 11:00 and my car was finished by 10:45. I always feel confident that everything is done properly and professionally. Thank you for great customer service!!! Gregory More

by Gregory

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 27, 2022 -

Herb Gordon Subaru responded

Hi Gregory, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 22, 2022

Dealership Rating

Employee Rating

The staff in Sales and Service has always been helpful and friendly! Vitaliy, Service Dept, goes above & beyond! and friendly! Vitaliy, Service Dept, goes above & beyond! More

by Katzkids04

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 24, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 22, 2022

Dealership Rating

Employee Rating

Very attentive, professional, all repair explanations are clear, honest. Because of that dealership and people working for it I am stuck with Subaru brand clear, honest. Because of that dealership and people working for it I am stuck with Subaru brand More

by asmirnov7

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ken Hanscom

Dec 24, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2022

Dealership Rating

Employee Rating

Epic customer service from tgr top down. Very impressive. Never wrote a review of a dealership but these guys go above and beyond. Very impressive. Never wrote a review of a dealership but these guys go above and beyond. More

by hi2023

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eddie Sarecky, Ken Hanscom, Greg Edwards , Michael Goodman

Dec 16, 2022 -

Herb Gordon Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 13, 2022

Dealership Rating

Employee Rating

Great, clean, and good service! Everybody makes me feel so welcome. They attend to my every need. Everybody makes me feel so welcome. They attend to my every need. More

by Kevin S

Recommend Dealer

Yes

Other Employees Tagged: Rodney Rogers , Luis Prada

Dec 15, 2022 -

Herb Gordon Subaru responded

Hi Kevin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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