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Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz | Page 10

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
391 Reviews
4.9

391 Reviews

Write a Review

391 Reviews of Viviana Saenz

May 02, 2025

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Employee Rating

Fast and simple Viviana was a huge help she added multiples services that I wasn't aware of and saved lots of time More

by isik1803
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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May 02, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re over the moon that Viviana steered you right with those extra services you didn’t even know you needed—and saved you precious time. Can’t wait to see you back for another speedy visit!

May 01, 2025

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Is always great. Easy to make an appointment, easy access getting in and always friendly More

by Manzofamily
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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May 05, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that scheduling appointments is a breeze and that our team consistently provides friendly service. Don't forget, you can easily schedule your next service online at your convenience.

April 29, 2025

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Excellent service and care. .. shuttle service is great!! All my service has been at Norm Reeves... More

by L.Vanwey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, John Le, Tony Lagos, Edward Obando

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Apr 30, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks for the shout-out! Our shuttle service team loves helping you get where you need to go while your car is in great hands. We appreciate your loyalty and hope to see you again for your next service!

April 25, 2025

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Friendly and upbeat A seamless experience from start to finish—the Honda dealership provided exceptional service for my fuel pump replacement. The staff was friendly and efficient,keeping me updated on the More

by Hadhoudsarah
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Apr 28, 2025

Norm Reeves Honda Superstore - Huntington responded

What wonderful feedback! Thank you! We're thrilled that everything went so well and that our team kept you in the loop throughout. Is there anything else we can help you with? Don't hesitate to ask!

April 15, 2025

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I really admire your Dealer. The staff work responsibly. I will introduce to my friends. More

by cunguyen
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Recommend Dealer
Yes
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Apr 16, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you so much! We're glad our dealership met your needs, and you're willing to recommend us to your friends. That means a lot to us! We'd be happy to assist any friends you send our way and look forward to hopefully helping you again someday.

April 12, 2025

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Great service. They always take good care of me and my vehicle. Service never takes too long either. Very professional and top notch. More

by Haydenwarren30
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez, Tony Lagos, Edward Obando

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Apr 14, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello there! Thank you for taking the time to share your experience with us. We’re proud that our service is consistently prompt and professional, and it’s wonderful to know that you and your vehicle are in great hands. We look forward to serving you again soon!

April 10, 2025

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I pulled in at 330 Monday and she got me in had no appointments treated me like gold what a great experience had another service writer offer me coffee I was out in about a hour thank you !! More

by Terry Anderson
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Le

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Apr 11, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi Terry, your speedy experience truly brightened our day! It’s fantastic to know our team got you in and out with that extra touch of hospitality (and coffee!) to jump-start your week. We can’t wait to see you again!

April 07, 2025

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Friendly, professional, and easy to talk to. Provided answers to my questions and was thorough in the explanation of my servuced vehicle. More

by Btnguyusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, John Le, Edward Obando

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Apr 08, 2025

Norm Reeves Honda Superstore - Huntington responded

We're thrilled everything went smoothly! Thank you for rating us and letting us know how your visit went. Reviews like yours help us assess our services and deliver the best experience for our customers. If you have any other questions, feel free to contact us!

April 04, 2025

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As always, Viviana and her team took really good care of me. She was also able to accommodate me with a last minute appointment request. Thanks Viviana, you’re the best! More

by Rsremington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

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Apr 07, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello! It’s always a pleasure to know that Viviana and her team can accommodate your last-minute needs. We believe in providing tailored care, and your satisfaction is proof that our service specials truly hit the mark. Thank you for your continued trust and kind words!

March 29, 2025

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Employee Rating

Bonito is knowable, friendly, and professional. The dealership completes the fixes of the car problems quicker then expected. More

by designsbykat36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, John Le , Tech Tang

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Mar 31, 2025

Norm Reeves Honda Superstore - Huntington responded

It’s fantastic to hear that Bonito impressed you with his knowledge and quick fixes—exceeding your expectations is exactly what we aim for! We appreciate you highlighting our efficiency and friendly service here at Norm Reeves Honda Huntington Beach. Thanks for letting us know that our efforts made a difference.

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